Product images are displayed in POS as a way for staff to easily identify and select products. The product image is visible in:
📋 Note: Product images will not synchronise with eCommerce or API integrations.
Upload Product Image
To upload a Product Image:
- Open Back Office
- Navigate to Inventory > Product Search & ManagementÂ
- Open the product to be edited
- Click the Product tab
- Click Upload New Image
- Click Choose File
- Select the image to be uploaded
- Click Upload
- Use the buttons to reposition the image if required
- Click Preview to view the changes (the images will appear on the right)
- Click Save & Close to select the image
Repeat the steps for any further products to upload their images.
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Remove Product Image
To remove a product image, you'll need to replace it with a blank image file. We have provided a blank image file for your convenience.
- Click the link below to open the sample file
- Right-click on the image
- Select Save Image As
- Save the file
- Follow the steps above to upload the blank image as a new product image
Download Blank Product Image
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Use the same image for multiple products
Product images can be shared amongst products in the same style (sharing the same Manufacturer SKU). By sharing the image, you only need to upload the image once and it will be displayed for all the products in that group.
To share a product image:
- Products must have matching Manufacturer SKUs and Brands
Size and/or colour selections are optional
- The picture needs to be uploaded to the product with the lowest Product ID (this product will become the default "Master" product) e.g. if products 124002, 124058 and 124062 were all part of the same group the image would need to be uploaded to 124002