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Learn how to set up and run any size store on the Neto by Maropost Platform.
Access help articles to assist you with your Retail Express Point of Sale and Inventory Management platform.
Why did my Neto system skip an online order number? EG went from N127 to N129.
Problem: Any amount under $0.50 simply can not be paid, which if not cleared within 14 days will place your account into automatic system suspension. Solution: Immediately use same carrier/ source of the charge to create a balance above $0.50 to be included in next billing cycle. After an additional Sendle charge of $0.11,…
Use Case 1: I have a list/segment of 300,000 users and I want to initiate a warm-up process starting with just 100 emails, gradually increasing the volume each day while excluding recipients from the previous day’s send. Use Case 2: I have a segment of 100,000 recent openers and I want to send to 10,000 users on Day 1,…
For a normal product I can do [%product sku:'[@sku@]';%] [%param *body%] Store Quantity: [@store_quantity@]<br> [%/param%] [%/product%] But this does not work for the Kitted Product i.e. I want to get this number 19 I can get the SKU Kit SKU: [@sku@] Which is correct
Due to multiple locations, and online returns instore - our customer service and retail teams often have to change the Return Stock warehouse. We have no way to report on this in bulk to check everything has been returned to the correct location.
Allow the use of thumbnails for custom themes.
It would be great to have a log, or a report of when we email orders / invoices to customers. At the moment you can create an order and email it to the customer from the drop down menu bar at the top of the order screen, but there is no record of that email being sent. (BAD). So that requires addition steps of printing the…
Send-Time Optimization (STO) functionality isn't currently built into the journey builder. We're interested in using STO to improve engagement by delivering emails in the journeys at the optimal days and times for each contact, based on their individual email opening habits.
Looking to set up a checkbox to hide the price displayed on the screen. Have a lot of wholesale customers who will tend to show their screens to in person customers and want to the ability to hide the price on the screen (only for individual product page, not search results or category pages).
OVERVIEW This release contains updates of eCommerce hotfix version 6.314.3. ENHANCEMENT WebP Image Format Supported in Data Imports You can now upload the WebP image format in the Product Data Import Wizard. The WebP image format is supported for both Simple Import (manual and From URL options) and Complex Import.
OVERVIEW This release contains updates of eCommerce version 6.314.0. ENHANCEMENTS EWay Available on Neto Control Panel You can now install the eWay payment method from the Neto control panel. If you already use eWay, you can add more eWay payment configurations in the control panel. For example, you can add Amex if you…
Reckon we can get that fixed while you're promoting use of the webp format? (SFTP is a usable workaround for staff with access)
OVERVIEW This release contains updates for POS version v.1.31.0. ENHANCEMENTS AND UPDATES Add Notes Against Orders in Neto POS POS Operators can now add notes against the orders in Neto POS. The Add Note + button, available on the Order Completion page, enables you to add a note for the order which is then visible in the…
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