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Learn how to set up smart search and merchandising for your online store.
Learn how to set up and manage support tickets on the Maropost Service Cloud Platform.
Learn how to set up and run any size store on the Neto by Maropost Platform.
Access help articles to assist you with your Retail Express Point of Sale and Inventory Management platform.
There needs to be a warning when you are entering an order for a customer if they purchase order number has been used before. This will stop duplication of customer orders
Why did my Neto system skip an online order number? EG went from N127 to N129.
Problem: Any amount under $0.50 simply can not be paid, which if not cleared within 14 days will place your account into automatic system suspension. Solution: Immediately use same carrier/ source of the charge to create a balance above $0.50 to be included in next billing cycle. After an additional Sendle charge of $0.11,…
Use Case 1: I have a list/segment of 300,000 users and I want to initiate a warm-up process starting with just 100 emails, gradually increasing the volume each day while excluding recipients from the previous day’s send. Use Case 2: I have a segment of 100,000 recent openers and I want to send to 10,000 users on Day 1,…
For a normal product I can do [%product sku:'[@sku@]';%] [%param *body%] Store Quantity: [@store_quantity@]<br> [%/param%] [%/product%] But this does not work for the Kitted Product i.e. I want to get this number 19 I can get the SKU Kit SKU: [@sku@] Which is correct
Due to multiple locations, and online returns instore - our customer service and retail teams often have to change the Return Stock warehouse. We have no way to report on this in bulk to check everything has been returned to the correct location.
Allow the use of thumbnails for custom themes.
It would be great to have a log, or a report of when we email orders / invoices to customers. At the moment you can create an order and email it to the customer from the drop down menu bar at the top of the order screen, but there is no record of that email being sent. (BAD). So that requires addition steps of printing the…
Looking to set up a checkbox to hide the price displayed on the screen. Have a lot of wholesale customers who will tend to show their screens to in person customers and want to the ability to hide the price on the screen (only for individual product page, not search results or category pages).
Reckon we can get that fixed while you're promoting use of the webp format? (SFTP is a usable workaround for staff with access)
One of the biggest challenges you face is managing your inventory to prevent overselling. Overselling can lead to unhappy customers, negative reviews, and lost sales. Fortunately, there are several strategies you can implement to minimize this risk and we’ll explore how you can use stock buffers and other techniques in…
The holiday season is a critical period offering a massive opportunity to boost sales. Every year, businesses gear up to engage with their customers with a hope to maximize conversions during this time. However, most of you make the mistake of bombarding your entire email list, which can negatively impact the email…
I have not found a way to create staging website and also not found any SFTP details in admin.
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