Find help articles, videos and community discussions for Maropost products
Learn how to set up and run any size store on the Neto by Maropost Platform.
Everything you need to get your transactional emails out and working for you.
Find out how to set up, monitor and solve any issues with your email campaigns inside InboxAware.
Access help articles to assist you with your Retail Express Point of Sale and Inventory Management platform.
Learn how to set up and manage support tickets on the Maropost Service Cloud Platform.
Access help articles to solve problems and find the answers you need to succeed.
Learn how to set up smart search and merchandising for your online store.
Meet your new all-access login experience: Maropost Identity. It is a unified login portal that provides you access to various Maropost products and services through Single Sign-On (SSO). Launching on June 24, 2025, Maropost Identity will, in the future, replace your current login. The legacy login will keep working until…
Why did my Neto system skip an online order number? EG went from N127 to N129.
Allow the use of thumbnails for custom themes.
Allow the addition of thumbnails for custom themes.
What's happened to the Help system? Can no longer email support, can only call and get an overseas call centre that knows nothing and can hardly be understood. If you click on "Contact Us" you just get half a dozen links to existing issues, no contact information at all???
It would be great to have a log, or a report of when we email orders / invoices to customers. At the moment you can create an order and email it to the customer from the drop down menu bar at the top of the order screen, but there is no record of that email being sent. (BAD). So that requires addition steps of printing the…
Send-Time Optimization (STO) functionality isn't currently built into the journey builder. We're interested in using STO to improve engagement by delivering emails in the journeys at the optimal days and times for each contact, based on their individual email opening habits.
Let's have a discount percentage we can have as a default per Supplier, or per Purchase Order. Currently we have to add the discount per order line (per product). When we used Unleashed you could set a default discount percentage for the whole Purchase Order (then individually change it line by line if you had differing…
Add payment methods such as Afterpay, Zip pay to the customers Account Home page, so it allows them to pay oustanding invoices through their account
For a normal product I can do [%product sku:'[@sku@]';%] [%param *body%] Store Quantity: [@store_quantity@]<br> [%/param%] [%/product%] But this does not work for the Kitted Product i.e. I want to get this number 19 I can get the SKU Kit SKU: [@sku@] Which is correct
OVERVIEW This release includes updates from eCommerce releases 6.318.0, 6.319.0, 6.319.1 (Hotfix), 6.320.0, and 6.321.0. ENHANCEMENTS Triggering the Confirmation Email From AddOrder API You can now trigger the sending of the confirmation email from the AddOrder API. A new attribute - SendConfirmationEmail - has been added…
Looking to set up a checkbox to hide the price displayed on the screen. Have a lot of wholesale customers who will tend to show their screens to in person customers and want to the ability to hide the price on the screen (only for individual product page, not search results or category pages).
OVERVIEW: This release includes updates from eCommerce releases 6.316.0 and 6.317.0. ENHANCEMENTS: Added UserGroupId Parameter to GetShippingQuote API A new parameter - UserGroupId - has been added to the GetShippingQuote API. The parameter enables you to return shipping methods that are only available to a specific User…
OVERVIEW: This release includes updates from eCommerce version 6.315.0. ENHANCEMENTS: Automatically Convert Images to WebP Format on Upload You can now automatically convert the JPG and PNG images to WebP at the time of upload. We have introduced the following new Product Image Settings on the Image Settings page (Settings…
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