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Meet your new all-access login experience: Maropost Identity. It is a unified login portal that provides you access to various Maropost products and services through Single Sign-On (SSO). Launched on June 26, 2025, Maropost Identity will, in the future, replace your current login. The legacy login will keep working until…
The standard of support over the last few months has been about as bad as it's possible to be. Every ticket just leads to greater frustration, replies seem designed only to annoy or deflect, and it takes them forever to give a non-sensical, ignorant, or just plain irrelevant reply. AI is obviously being used to generate…
Ok, I've been using Neto for 7 years and I'm redoing the website as the business has changed and I need to redo all the shipping. It was never set up properly so I need to properly do it. The documentation is more opaque than half the electronics stuff I work with and everything is so difficult to understand. Basically, I…
As much as we all hate dealing with returns, they're part of the job — and the process really needs to be simple and efficient. Right now, there's no feature in Neto to generate a return postage label that can be sent to the customer. If the business wants to cover return shipping, we have to jump into AusPost or another…
Why did my Neto system skip an online order number? EG went from N127 to N129.
Problem: Any amount under $0.50 simply can not be paid, which if not cleared within 14 days will place your account into automatic system suspension. Solution: Immediately use same carrier/ source of the charge to create a balance above $0.50 to be included in next billing cycle. After an additional Sendle charge of $0.11,…
Allow the addition of thumbnails for custom themes.
What's happened to the Help system? Can no longer email support, can only call and get an overseas call centre that knows nothing and can hardly be understood. If you click on "Contact Us" you just get half a dozen links to existing issues, no contact information at all???
I want: Features: coloured, proof, minted. Not: Features : Mint Marked Features : Certified Features : Proof Features : Legal Tender Thanks.
l have google telling me there are errors on our website like, Invalid value type for field 'name' Either 'price' or 'priceSpecification' should be specified (in 'offers') Missing field 'hasMerchantReturnPolicy' (in 'offers') Either 'offers', 'review' or 'aggregateRating' should be specified Does anyone have any…
I am creating an export for Meta Shop, I need to export the value for the specific "Size" however I'm not sure how to export just that specification.
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