Connect with other Neto users, share knowledge, and get help from the community
Meet your new all-access login experience: Maropost Identity. It is a unified login portal that provides you access to various Maropost products and services through Single Sign-On (SSO). Launched on June 26, 2025, Maropost Identity will, in the future, replace your current login. The legacy login will keep working until…
Hi All I'm trying to set up a sales rep portal for SR's to use when taking order on the road. I seem to remember a Sales rep portal add on for Neto but I can't find it. Any Help would be appreciated.
Hi Neto Support Team, We’ve attempted to call the contact phone number listed but haven’t been able to get through, so we’re reaching out via email instead. We would like assistance removing the “ex VAT” text that appears next to our product prices on the website when signed into a Wholesale account. We are not VAT…
In some rare cases, GST rounding on high-quantity, low-cost items can cause the final order total to differ depending on whether the order is created via the website checkout or via the AddOrder API. Example Product price: $0.35 inc GST each($0.32 ex GST)Quantity: 30 What the customer expects (and what the website shows)…
Can the new Custom Order Labels be accessed and updated via the API ?
Hey, looking for anyone that can help and check and rectify our shipping setup. Something is causing a significant amount of local addresses not to be identified and the customer is receiving a note that we can not ship to their address. We're New Zealand based, only shipping integration we have is with GoSweetSpot.…
I have blurred images on my category thumbnails, i have tried using different sized images different downloadeds such as PNG and Jpeg. I currenmty have 200x200 pxl in png and i have even used images off my website that are clear. It has been an issue for a while now and I cant seem to fix it :( Any assistance would be much…
Recently noticed the error below when manually revising a product listing to ebay. Error 38: Your application encountered an error. This request is missing required value in input tag <ShippingService>. (####) Cannot revise eBay Listing #### on eBay. Further checking shows that even automated revisions were failing because…
Gift voucher recipient emails do not feature an image of the gift voucher sent, it's only a small image icon with the gift card name, which is not linked to click through to a full image. How to set up so they see a full image and the email actually looks like a gift?
I want our CSOs to be able to view product details in _cpanel but not edit them. The following permissions enable viewing: See item cost in product manager See item price in product manager But unfortunately also enable editing/updating through the string grid of these values. Cheers, John
We would like customers to be able to add credit/reduce unpaid/ (even pay against outstanding invoices) at POS. At the moment, we can add credit to a customers' account in _cpanel to reduce their unpaid balance, and customers can settle outstanding invoices online through My Account, but there's no way to add credit/reduce…
It looks like you're new here. Sign in or register to get started.