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Hi all! We are looking for up to 3 Neto users to help us test the new Click & Collect interface on the new Neto Core Checkout. The new Click & Collect experience includes: select and configure locations available for Click & Collect including address and opening hours configure stock sourcing rules for each location a new…
We've launched the Maropost Unified Portal, and it's built for how you actually work. No more separate logins, no more jumping between platforms. Everything you need, the moment you log in at app.maropost.com. Coming soon to the portal Key metrics dashboard: See how your business is performing at a glance, without digging…
Meet your new all-access login experience: Maropost Identity. It is a unified login portal that provides you access to various Maropost products and services through Single Sign-On (SSO). Launched on June 26, 2025, Maropost Identity will, in the future, replace your current login. The legacy login will keep working until…
Anyone know why the child products are no longer shown in my parent product? They still work on the front end but down show in the Cpanel. I contact maropost Neto support and was told it was due to migration and they sent me a document about Authentication? Made know sense, nothing related to the question.
This has just start becoming a problem, i have mad no changes. Error 21919487: The shipping rate table ID value err:216164 is not valid for the specified type (domestic/international) and/or site. (#16446) Error 21919487: The shipping rate table ID value err:216165 is not valid for the specified type…
Setting up the pick n pack app, on the desktop we have 5 test orders in pick and none in pack, but when you open the app it shows 100's in both, including orders tagged as dispatched or pending pick up, any ideas?
Hello, we are working on an application to create Neto listings via the API, and we are looking for clarification on; Is there a way to update the SKU for a product? We were not able to determine whether the UpdateItem actually allows the SKU to be updated (we have yet to actually test the operation, just wanting to check…
Hi All I'm trying to set up a sales rep portal for SR's to use when taking order on the road. I seem to remember a Sales rep portal add on for Neto but I can't find it. Any Help would be appreciated.
Hi Neto Support Team, We’ve attempted to call the contact phone number listed but haven’t been able to get through, so we’re reaching out via email instead. We would like assistance removing the “ex VAT” text that appears next to our product prices on the website when signed into a Wholesale account. We are not VAT…
In some rare cases, GST rounding on high-quantity, low-cost items can cause the final order total to differ depending on whether the order is created via the website checkout or via the AddOrder API. Example Product price: $0.35 inc GST each($0.32 ex GST)Quantity: 30 What the customer expects (and what the website shows)…
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