Make telephone mandatory at checkout

Question

It would seem obvious, but the telephone field at the checkout can’t be made mandatory.

I understand that soon MyPostBusiness will not accept parcels without a phone.

Will Neto please make this available to make mandatory to process an order?

Reanna · Answer

For Managed Checkout, we have two advanced configuration settings that control whether phone number fields are required during checkout:

* CHECKOUT_IGNORE_BILLPHONE – Determines whether the Billing Phone Number field is required on checkout.
* CHECKOUT_IGNORE_SHIPPHONE – Determines whether the Shipping Phone Number field is required on checkout.

You can configure these settings based on your business requirements and whether you need billing and/or shipping phone numbers to be collected during checkout.

If you need assistance, please create a ticket with our support team, and they can help enable these for you..

Erik Merkley · Answer

The new AusPost requirement is actually for an email address OR a phone number, but that's still a great suggestion. Unfortunately Neto staff no longer monitor this community so you won't get heard here. It's probably worth asking Support if this feature is coming.