You can troubleshoot POS interface issues in Retail Express to restore full functionality quickly, helping your retail operators maintain access to all necessary transaction features. This capability helps identify why interface elements may be hidden or unavailable, which helps ensure your team can complete all transaction types without unnecessary delays or workarounds.
Setting up proper POS configuration and troubleshooting knowledge enables your retail operations to maintain consistent system functionality, helping optimize operational efficiency and user experience. This helps retail businesses ensure all POS features remain accessible to authorized users while resolving interface issues that could impact transaction processing.
If you're experiencing issues with buttons missing from POS, the issues are typically caused by the screen needing a refresh or the display settings on the monitor are incorrect. For example:
To resolve the issue please try the following steps:
- Refresh the screen by pressing Ctrl + F5 on the keyboard
- Resize the screen by pressing Ctrl + the + or - buttons
- Check the Resolution size
If you continue to experience issues, please contact the Support team.
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