Special Orders are used when a customer purchases a product that is not currently available at the selling Outlet or must be ordered specifically from a supplier. The workflow connects the original POS sale with purchasing, receiving, stock transfers and customer fulfilment.
In this training video series, we walk through the complete Special Order process—from creating the customer sale in POS and placing the related Purchase Order, to receiving the stock, transferring it between Outlets where required and fulfilling the product to the customer.
1. Special Orders - Creating Sales at POS
2. Special Orders - Placing PO on Order
3. Special Orders - Receiving Purchase Orders
4. Special Orders - Processing Transfers