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You can synchronise your products between Franchise Connect and the Franchisee. Depending on your settings, a variety of fields may be overwritten.
Always Overwritten
The following fields will be always overwritten during the product synchronisation:
- Manufacturer SKU
- Short Description
- Custom 1
- Custom 2
- Custom 3
- Long Description
- Warranty Details (legacy field)
- Lead Time
- Carton Qty
- Core Product
- Manufacturer
- Length
- Depth
- Breadth
- Shipping Cubic
- Weight
- Freight
- Requires Assembly
- Disabled
- RRP
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Overwritten depending on settings
The following fields may be overwritten during a product synchronisation depending on the settings chosen:
Section | Field |
Prices | POS Price |
POS Price Markup Target |
POS Price Last Updated |
Web Price |
Supplier Buy Price |
Direct Costs |
Average Weighted Buy Price |
Discount Price |
Discount Price Expiry Date |
Supplier | Supplier |
Attributes | Product Type* |
Colour ID* |
Size ID* |
Season ID* |
Brand |
Custom Attribute Values |
* The ID is synchronised (not the value e.g. Blue) and matched to the ID in Franchise Connect accordingly. Care should be taken to make sure the value is the same in both areas to avoid synchronisation issues. Refer to the Franchise Connect - Getting Started article for more information.
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