Products and Packages can't be deleted, but they can be disabled. When you disable a product:
-
The product won't appear in most reports (unless Disabled Products are explicitly included)
- Integrated web stores will not receive updates about the product (so you will need to ensure the product has been disabled on the web stores too)
- The product will be excluded from POS Search results
Tip: You can still manually add a Disabled product to a POS sale, and the inventory counting will continue to behave as normal (however the above notes still apply)
To disable a product:
- Open the product in Back Office
- On the Main tab locate the Advanced Options section
- Tick Disabled
Tip: If a product has already been disabled it will show the date/time it was disabled on the page
- Click Save Changes