Knowledge Base

Retail Express by Maropost

Adding extra registers and sharing hardware

Retail Express allows you to use an unlimited number of devices and registers making it ideal to add extra resources during busy trading periods. For example, if you hire additional staff at Christmas, you can quickly add extra computers and tablets to assist with queue busting and processing your customer sales faster.

📋 Note: Share your existing Receipt Printer and Integrated EFTPOS terminals (no need to organise additional hardware).

In the below example Computer A is sharing its hardware with an additional three devices (two computers and an iPad). Each of these devices can be used to process sales, connecting to Computer A's hardware to process payments and print receipts.

To configure the devices shown in the diagram you would need to do the following:

Computer A: Host Computer	Install Receipt Printer and Integrated EFTPOS hardware using the Hardware Utility Registers assigned to use Computer A as the Hardware Service e.g. Register 1
Additional Computers	Security Certificate installed using the Hardware Utility (skip sections for Receipt Printer/Integrated EFTPOS/Assigning Registers) To use the configured hardware log into a register assigned to Computer A e.g. Register 1
iPad	Configured as per the article Using an iPad with Retail Express To use the configured hardware log into a register assigned to Computer A e.g. Register 1

If you have other Outlets with their own hardware they would be configured as their own Hardware Service host, similar to the setup for Computer.

Frequently Asked Questions

Does each device need to use the same register?

Not at all. Depending on your requirements you may wish for each device to use their own separate Register, but there's a few things you should keep in mind:

Separate registers will allow you to track where the sale was placed, and reconcile each register for the Cash Up/End of Day Process
You cannot delete Registers once a sale has been created for that Register, or a Payment has been taken on that Register.
Any new register will need to be assigned to the "Host Computer" (computer A in the above example) within the Hardware Services in order to share the same receipt printer/Integrated EFTPOS terminal. Re-run the Hardware Utility to assign additional Registers.

Refer to the POS Settings - Registers article for more information on creating additional registers.

Hardware System Requirements (including POS terminals and tablets)