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Expert Insights

A4 Label setup (Avery or equivalent)
API & Plugin Documentation
API Integrations
Accessing Retail Express
Accounting Integration Overview
Accounting Reports Overview
Add Comments and Notes to Sales
Add Customer Photos
Add Pre-Orders ETA to your Shopify Store Theme
Adding Layby payments
Advanced Excel Stocktake support for multiple Barcodes
Afterpay Barcode Integration (Legacy)
Aged Stock Report
Allocate Special Orders to a Purchase Order
Avoid Emails Getting Marked as Spam or Blocked
Back Office Dashboard
Back Office Receipt Printing Configuration
Can I create a Gift Registry using Retail Express?
Can I delete a product?
Can I delete a user?
Cancel a Lay-by
Cash Up (End of Day)
Computer
Configuring Sales Channels for Webstore Integrations
Connect Shopify to Retail Express
Country Configuration
Create & Edit Price Groups
Create a Customer in Back Office
Create a Purchase Order
Create a Supplier Return
Create a Transfer in POS
Create and Edit Packages
Create and Save Fulfilment Report Lists
Creating Promotional Campaigns and Coupons
Customer Fields Synchronised to Shopify
Daily / Monthly Sales Report
Dashboards
Data Concierge
Delivery Drivers
Disable/Unpublish a Shopify Product
Enabling Products for Web Store Integration
Excel Tips from the Support Team
Find your current Stock/Inventory value
Fulfil Web Orders from multiple locations
Fulfillment Setup
Getting Started
Getting Started
Getting Started With Inventory
Getting Started with Franchise Connect
Getting Started with POS
Getting Started with Retail Express
Getting started with Offline POS
Hardware - Track n Trace Solutions (scanning specialists)
Hardware and Software System Requirements
Integrate with The Iconic and David Jones Marketplaces
Introducing Stocktake
Inventory Movement Log
Key Features
Layby Balances Report
Log in and out of POS
MYOB AccountRight - Review Synchronised Data
MYOB Cloud Accounting Integration Setup
Managing Afterpay/Zip Refunds in Shopify
Managing Customers
Managing POS Security Features
Managing Suppliers
News
PO and Stock Receipt 2.0
POS Themes
Product Report
Quick Receive a PO
Retail Express Platform Upgrade: Frequently Asked Questions
Retail Express by Maropost
Sending Newsletters
Shopify - Experiencing delays with Synchronisations
Special Orders - Fulfilling Sales
Understanding Account Customer Statements
Understanding Inventory
Understanding Purchasing, Receiving and Invoicing
Understanding Transfers
Understanding the Product Tab
Using Customer Loyalty Cards
Using an iPad with Retail Express
Video - Advanced POS Fulfilment
Video - Create Purchase Orders Automatically
Video - Customer Activity Report
Video - Explanation of Stock Movements
Video - Install Receipt Printer/Integrated EFTPOS
Video - MYOB Setup (Detailed)
Video - Reports for the Purchasing Manager
Video - Shopify Click and Collect
Webinar - Creating Products
Webinars
What to do if you can't access Retail Express
Xero Data Synchronisation Overview
"Blank refunds are not allowed" error in POS
Account Customers
Accounting Reconciliation using the Stock Value vs Sales Report
Add Freight or Delivery Charges to an Order
Add a New Customer to a Sale
Adding Payments to a Sale
Advanced Product Search
Allocate Stock for Transfer
Announcing Multiple Barcodes
Apply Credits to Products
Can multiple staff do a stocktake at the same time?
Cancel a Purchase Order
Click and Collect Add-On
Coming Soon: Multi‑Supplier Management
Configuring Barcode Scanners
Configuring Retail Express
Configuring Source Groups for Webstore Integrations
Create & Edit Fixed Price Groups
Create Barcode Lanyards for staff
Create a Transfer in Back Office
Create and Edit Products
Creating Account Customers
Cross Sells and Up Sells
Customer Deposits
Customer Mass Upload
Customer Reports
Data Concierge (DIY option)
Day Diary
Delivery Times
Display discounted prices on Shopify
Enable Access to Transfers
Enable the Shopify Integration
Enter a Due Date for a sale
Franchise Connect - Custom Product Attributes
Frequently Asked Questions
Frequently Asked Questions
Fulfilment Report Search Filters
General Settings
Generating Retail Express API Keys
Global Settings
How can I review how a particular Product / Style is performing?
Installing Offline POS
Installing Receipt Printers and Integrated EFTPOS
Integration - Retail Express & Oracle Netsuite
Inventory
Inventory Planning Export
Inventory Status
Invoice Date vs Received Date - Purchase Order and Supplier Returns
Item Sales Report
Loyalty Configuration
MYOB AccountRight Accounting Data Export
MYOB Accounting Data Export
Managing Outlets and Stores
Managing Shopify Source and Order Fulfilment
Managing Suppliers
Managing products
Mobile Dashboard
Offline POS
PC EFTPOS (NZ) - Setup and FAQs
PO Stock Receipt - New Profile Security Features Explained
POS
POS Register Management
Processing Shopify Pre-Orders
Product Settings
Products
Refund a Customer without the Original Sale
Reporting on Product Sales Rates
Reports - Reporting on Customer Type
Retail Express Configurations
Retail Express Training Database
Sending Invoices in a Batch
Settings
Shopify - Online Resources and Help Centre
Special Orders - Process a Purchase Order
Stock Receipt For Accounting Integrations
Supplier Report
Synchronising Customers to Shopify
Upload Purchase Orders
Using Mac OS X with Retail Express
Video - Advanced Product Management in POS
Video - MYOB Upload (summary)
Video - Minimum Stock Level vs Automated Replenishment
Video - Outlet Configuration
Video - Setup and configure Loyalty
Video - Shopify Connect to Retail Express
Webinar - Shippit Integration
Xero Integration Setup
Zebra Label Printer Installation for Retail Express
Accounting
Accounting Supplier Return Summary Report
Add an existing Customer to a sale
Adding manual MOTO/EFTPOS transactions to sale
Announcing Promotional Campaign options
Backdate an Invoice
Can I sell products on Consignment?
Cancel Items on a Supplier Return
Clear Browser Cache, History and Session Storage
Click and Collect Checkout UI Extension for Shopify Plus
Communicating with Customers
Create Product Attributes
Create a Purchase Order
Create a Stocktake (Mobile Device/PDA scanning)
Create a Zebra Label Preset template
Creating Sales
Customer Deposits Summary
Customer Mass Upload Field Requirements
Customer Settings
Customers
Delivery Zones
Dispatch a Transfer
Duplicate a Purchase Order
Enable Shopify Pre-Orders
Enter Account Customer Opening Balances
Field Character Limits
Franchise Connect - Franchisee Configuration
Fulfilling a Sale from within POS
Fulfillment
Going live with Shopify
How Data Is Sent To Your Accounting Package
How can I record Serial Numbers for products?
How do I Give my Newsletters the Best Chance of Being Received?
How do I run a historical Stock Valuation Report?
Installing the Retail Express Hardware Certificate on your Apple Mac or PC
Integrated Payments
Integration - Retail Express & Sync
Invoice Pick List
Item Detail Export
Locate your Client ID
Look Up Search
MYOB Accounting Data Extraction and Upload
MYOB Accounting Rights 2019
Managing Account Customers
Managing Refunds/Cancellations of Web Orders
Managing Stock Replenishment Outlet Priority
Offline POS Manual Synchronisation
Outlet
PC-EFTPOS (Aus)/Linkly - Setup and FAQ
POS
POS
POS - Hourly Sale Dashboard
Partner Integration
Prevent staff from seeing Cost Prices
Processing Online Sales
Processing Shopify Sales
Product Sales Report
Product Search
Product and Inventory
Purchasing Products
REST API URL Update
Receive a Transfer in POS
Refund an Account Customer Sale
Reports - Freight Report
Retail Express - Login Changes
Role-based Training Planner
Special Orders - Processing Transfers
Supplier Statement
Top 200 Customers
Training
Using Loyalty Points to Pay for a Sale in POS
Using POS Quick Products
Video - Advanced Product Search at POS
Video - Create and Upload a Purchase Order using Microsoft Excel
Video - Price Groups
Video - Shopify Connector Overview
Video - Xero Setup (Detailed)
View Detailed Product Information in POS
Webinar - Special Orders Advanced Training
Why can't my staff member see some Outlets when running reports?
Xero Review Synchronised Data
Accounts Receivable Balance Report
Adding extra registers and sharing hardware
Announcing Shopify Pre-Orders
Calculating Cost of Goods Sold (COGS)
Can you cancel a Sale and keep an Admin Fee?
Change Invoice Salesperson, Outlet or Register
Coming Soon - Serial Number Recording at POS!
Configure Browser Margins for A4 Printing
Create Supplier Return Reasons
Customer Mass Download
Customer Surveys
Daily Brand Sales
Edit Products – User Permissions
End of Financial Year (EOFY) Essentials
Enter Existing Vouchers and Credit Notes
Franchise Connect - Product Synchronisation
Freight Types
Fulfilment Methods Overview
General Webstores
Grouping products together on Shopify
Home Page CEO Message
How do I write off stock and report on it later on?
Implementation
Integrated Data
Integrated Gift Vouchers
Integration - Retail Express and RIOT RFID
Inventory
Inventory - Bulk Edit Transfers
Inventory RBNI and PRNI Concepts - Stock Receipt 2.0
Logo Upload
Loyalty Points Expiration
Managing Embroidery and 3rd Party work for Customers
Money In / Out
Multi-Supplier Management
Offline POS Synchronisation Status
POE Report (Purchase Order Error)
POS - Low Stock Dashboard
POS Order Settings
Pay with Zip
Preferred Hardware Supplier
Preparing for Shopify Product Data Mapping/Validation
Price Groups
Product Mass Upload and Download
Product Source and Fulfilment for Web Sales
Products
Purchasing and Receiving Stocks
Quick Create Products
Receipt Printers
Receiving Account Customer Payments
Receiving Products Using Legacy Stock
Refund an Account Customer sale in Awaiting Payment status
Reports
Reports - Commission Report
Reports - Stock In Transit Report
Rounding Variance Handling for Web Store
Sales Related Reports
Selling
Sending Shipping Tracking Numbers for Web Store Sales
Settings - Shipping Ports
Special Orders - Receive a Purchase Order
Transfers
Tyro Installation
User Accounts
Users & Security
Video - Apply a Discount to Products at POS
Video - How to Duplicate a Purchase Order
Video - Shopify Customer Synchronisation
Video - Xero Upload (summary)
Webinar - Special Orders Training
What reports can I use to export Sales / Customer / PO History and Inventory?
XERO
Zebra Label Printing - Advanced Presets
Accounts Receivable Movement Report
Add a Comment to Customer Account
Announcing Shopify Split Web Order Fulfilment
Auto Replenishment for Products
Bulk Update Loyalty for your Customers
Change Fulfilment Method and Source Location
Configuring Payment Types
Create Styles Matrix Products: Variations with Unique Styles
Create a Gift Voucher or Credit Note
Customers
Customers
Deposits and Redemptions
Edit a Customer on a Sale
Enter Historical Lay-bys
Franchise Connect
Franchise Connect - Reporting
Fulfillment
Generating Account Customer Statements
How do you cancel a partially redeemed voucher?
How to Calibrate a Zebra Label printer via Windows 10
Installing Barcode Font and Drivers
Integration - Tanda Rostering Software
Inventory
Inventory - Create a Transfer (Excel Upload)
Inventory Revaluation and Purchase Variances
Label Printers
Loyality
Managing Purchase Order Items
Managing Shopify Inventory Levels
Manual Gift Vouchers
Marketing & Loyalty
Notifications bar
POS - Out of Stock warning
POS - Product Sales Dashboard
POS Return Reasons
Package Details Report
Processing Manual Stock Adjustments
Receipt Printer - Fix dollar signs $ printing as questions marks ? on receipts
Refund or Exchange a Product on a Sale
Refund sales paid using Zip
Reporting on Web Sales and In-Store Sales Separately
Retail Express Prerequisites for Shopify Integration
Return Reason Report
Settings - Surcharges
Settings - Using Regions to group Outlets
Shipment Types
Special Orders - Selling Special Order Items
Staff
Stock Take and Stock Adjustments
Style Inventory On Hand Matrix
Supplier Returns
Synchronising Offline POS Sales
Synchronising Orders to Shippit
Using Product Types
Using Profile Security to enable Back Office features
Using the Fulfilment Report to Fulfil and Dispatch Products
Verifying Data Imported to your Accounting Package
Video - Create a Layby
Video - Shopify Products Setup Basics
Video - Special Orders
Web Store - Image Optimisation
Webinar - Top Reports
Why am I getting a 500 Internal Server Error?
Why doesn't my Sales Report match the Income Report / EOD / Cashup?
Zip Payments installation
Add-Ons
Announcing Special Orders Purchase Orders Allocation
Apply Credit Note to Account Customer (Amortise feature)
Barcode Scanners
Breaking Down Bulk Purchase Products for Sale
Change Product Quantity on a sale
Create Customer Surveys
Create a Layby
Creating Money In/Out Reasons and Reports
Customer Activity Report
EOM Inventory Valuation Report
Enter Opening Inventory Levels
External URL Links
Fulfilled Sales Report
Integration with Marketplacer - Unified Commerce Solution for Franchise & Buying Groups
Make a Transfer Available
Manage Customer Discount Groups
New Transaction Type - Xero/MYOB - Cost of Goods Sold RBNI
POS - "Nothing to Do" error when processing a Refund
POS - Sell Stock from another Outlet
POS - Staff Sales Dashboard
Payments
Picking/Dispatch Summary Report
Print Product Labels
Process a Supplier Return for an Overcharge
Product Fields Synchronised to Shopify
Purchase and Receiving
Receipt Printer and Integrated EFTPOS - Troubleshooting
Remove Saved Passwords
Removing Payments from a Sale
Reports
Reports - Surcharges Report
Restricting Duplicate Customer Email Addresses
Return Reason Report (Limited)
Returns and Cancellations Integration with Shopify
Shipping Status
Shopify Integration Overview
Special Orders
Special Orders - Special Orders Overview
Stock Adjustment Report
Stock Related Reports
Store Types
Tips for Using Loyalty within Retail Express
Trading Offline
Understanding the Fulfilment Tab
Video - Create a Quote
Video - Shopify Reporting
Video - Stock Receipts
Webinar Training Series
Why are Returns issued as a 'Tax Invoice'?
Accounting Integrations - Common Errors
Announcing Supplier Returns
Consolidating PO Delivery to a single Outlet with Transfers
Create POS Quick Product shortcuts
Create a Sale
Customer Mass Upload Validation Errors
Customers - Create Credit Note for Account Overpayments
Delete products from a sale
EOM Inventory Valuation Summary
Financial Reporting
Frequently Asked Quesions
Integration with The Retail Score
Layby Movement Report
Mobile Devices
PO Detail Report
POS - Update a product accidentally fulfilled or left as Cash & Carry in POS
POS Alerts on Home Page
Pick an Allocated Transfer
Product Detail Log Report
Publish Products to Shopify
Remove a Customer from a Sale
Reporting
Restart Retail Express Hardware Utility Service
Returns
Sales & GP Report (Payments)
Sales Channels overview
Select a Historical Payment Date (Back-dating Payments)
Shippit Installation and Configuration
Shopify Inventory Buffers
Special Orders - Special Orders Report
Stocktake (Excel Basic)
Supplier Return Inventory Movements
System Settings
Tip: Recommended Daily Activities for your Stores
Troubleshooting Zebra Label Printers
Using Mass Upload (Legacy) to create products
Using multiple companies with different ABNs
Video - Creating Customers in POS
Video - Stock Replenishment using Purchase Orders
View ETA and Stock Availability
View Product Costs (Sell Price, COGS, GP etc)
Announcing User Discounts
Creating Max Discount Rules
Customer Types
Disabling Products
Discounting Products
End Of Day Report
Fulfillment
Integration with Ticket-IT - leading in-store ticketing solution for instore labels
PO Flat File Excel Attachment
PO Stock Receipt Detailed Report
Put a sale on hold and resume
Receive a Dispatched Transfer
Reports - Stock Adjustment Summary Report
Sales Detail Export
Shippit Integration Overview
Shopify
Shopify Prerequisites for Retail Express Integration
Source Groups overview
Star TSP Printer troubleshooting
Stock Adjustment Detail Report
Stocktake - Create a Stocktake (Browser)
Store Settings
Understanding Outlet Specific Pricing in Retail Express
Using Afterpay Barcode Integration to process Sales and Refunds
Using Packages with Shopify
Video - Customer Discount Groups
Video - Using Purchase Order Manager
View Customer Sales History
Accounting
Announcing optimised Shopify Source and Fulfilment
Display Bank Details on POS Invoices
Duplicating Products
End of Financial Year Reports
Financial Summary Report
Hardware
Merge Customers
Processing an Invoice against a Purchase Order
Purchase Order (PO) Manager
Quick Product Create and Add to Sale
Sales Performance Summary Report
Serial Number Recording at POS
Star TSP Receipt Printer troubleshooting
Stock Control Report
Stock Replenishment via Transfer
Stocktake - Excel Advanced with a Barcode Scanner
Transfers
Trigger a Synchronisation with Event Driven Synchronisation
Understanding Shopify Pre-Orders
Using Afterpay Card at POS
Video - Entering Additional Layby Payments
Video Series - Creating Purchase Orders
Why are the products crossed out on my sale?
Why aren't Sales Appearing on Account Customers Statements or Payments area?
Accounting
Advanced POS
Announcing the Knowledge Base in Back Office
Export Download Manager - NEW!
General POS Settings
How to apply a storewide discount to all Outlets
Legacy Customer Mass Download
Purchase Order Detail Fields
Redeem a Gift Voucher or Credit Note
Reports - Stock In Transit Balance Report
Sales Report
Stock Forecast Report
Stock Replenishment via Purchase Order
Stock Reports - Transfer Detail Report
Stocktake - Stocktake Authorisation
Troubleshooting Hardware Utility Errors and Freezing Issues
Understanding Shopify Product Data Mapping
Video - Freight Costs
Why are there buttons missing in POS?
Announcing the new Back Office Dashboard
Financial Movement Log
Inventory - Lead Time
Invoice Email Template Manager
Legacy Customer Mass Upload
Purchase Order Report
Reports - Transfers Report (for Accounting Reconciliations)
Sales Report (Limited)
Shopify
Stocktake Report
Style Holdings Report
Transfer Report
USB-Serial Controller D (Exclamation mark) on Receipt Printer
Understanding Supplier Returns
Upload a sale
Use the Product Audit tab to find PO numbers
Video - Introduction to POS
Why is POS not showing the correct product price?
Announcing the new Customer Mass Download/Upload
Enabling Local Network Access in Google Chrome for Retail Express POS
Income Report
Integration
Inventory - Product Tax Settings (inclusive/exclusive of Tax/GST)
Invoice and Receipt Settings
Staff Sales Export
Stock List
Stock Receipt & Invoicing against a PO
Trading while performing a Stocktake
Transfer Variance Manager
Understanding the Shopify Order synchronisation
Using Quotes
Video - Logging In and Out of POS
Why is my Tax Free / International Purchase Order displaying Tax?
Announcing the new Invoice Pick List feature
Inventory Valuation Report - Point in time Stock Value NEW!
Minimum Deposit
Product Fields
Recommending Stocktake Methods
Staff Sales Report
Stock List Matrix
Stock Receipt Variance Reasons
Transfers - Cancel a Transfer
Using the Shopify Data Mapping validation tool
Video - Maximum Discount Rules
Video Library
Void or Cancel a Sale
Feature Announcements
Integrated Gift Vouchers available for all Shopify plans
Online Web Order Alert Configuration
PO Payments Report
Products - Sales tab
Purchasing & Stock Receipt - Integration & API Summary
Stock Sales Matrix by Colour
Style Performance Report
Video - Offline POS (Overview)
New POS Web Order Alert configuration options
PO Templates: Matrix vs Standard Templates
POS Dashboard Settings
POS Money In / Out Report
Products without Inventory
Retail Express Planned Maintenance
Stock Take Detail Report
Top Sellers Report
Video - POS Cash Up
New Purchase Order Features
POS Invoice customisation
Price List
Scheduled Pricing Changes
Stock Value Vs Sales Report
Video - POS Fulfilment Methods
News: Afterpay launches new "Afterpay Card"
Purchasing Cash Flow
Social Media Settings
Style Holdings Report
Understanding Product Prices (Buy and Sell)
Video - Payments: Gift Voucher and Store Credit Redemption
Our contact details have changed
Reports - Staff Purchase Report
Style on Hand Inventory
Understanding Supplier Buy and Average Weighted Buy Price
Video - Payments: Loyalty Points Redemption
Voucher Settings (Gift Cards)
Post Code Ranges for Shopify Fulfilment Groups
Reports - Voucher Creation Report
Supplier Return Detail Report
Uploading Product Images
Video - Payments: Taking, Adding, Editing and Changing
Preparing for major sales
Reports - Voucher Creation Summary
Using Mass Download to bulk edit products
Video - Placing a Sale on Hold at POS
Retail Express joins Maropost
Sales Report - Cash
Using Multiple Product Barcodes
Video - Processing Refunds, Exchanges and Returns at POS
Product Search & Management
Sales Report - Outstanding Order Balance
Shopify - 4 tips for major online sale days
Video - Processing Vouchers and Store Credits at POS
Sales Report - Outstanding Order Balance Detail Export
Updates to the Supplier Returns feature
Valid Characters for Retail Express Fields
Video - Search and Adding Existing Customers to a sale
Video - Selling Products from Other Outlets
Voucher Redemption Report
Windows 7 End of Life
Video - Show Product Costs in POS
Video - Survey and Marketing Profiles for Customers
Video - Taking or Adding a Customer Photo
Video - View Customer Order History

Webinar - Creating Products

Creating products accurately is an important part of maintaining your Retail Express product catalogue. Products can be created individually when adding a small number of items, or managed in bulk when working with larger product ranges.

In this webinar, we walk you through creating products in Retail Express, including creating a Product manually, creating Products in bulk, and duplicating an existing Product.

https://vimeo.com/304756399?share=copy&fl=sv&fe=ci