| Retail Express | Description | Shopify |
| Short Description |
The name of the product
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Title (default setting - can be changed in the Sync settings)
SEO Title (default setting - can be changed in the Sync settings)
Handle
Note the Handle is only mapped on an initial synchronisation for new products (existing products being mapped by the synchronisation will not have their handle modified).
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| SupplierSKU | The Stock Keeping Unit for the product | SKU |
| ManufacturerSKU |
The Style Code for a product.
This field does not directly synchronise to a field in Shopify, but is used to group products together to create a product with variants i.e. size, colour options
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n/a
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| Product Type | An attribute used to categorise the product for reporting and informational purposes |
Product Type
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| Weight |
The physical weight of the product. Used to calculate shipping costs.
Note: Shopify will automatically assign a unit based on the default settings e.g. grams, kilograms. The default settings in Shopify are controlled via Settings > General > Standards and Formats.
For consistency and efficiency of the synchronisation it's recommended that a standard format should be used in Retail Express e.g. if there are some products with grams and some with kilograms, the kilograms should be entered in the value of grams e.g. 1500 is the equivalent of 1.5kg.
The weight unit can be manually overridden for products on Shopify if required.
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Weight
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| Brand | An attribute used to display the brand name of the product |
Vendor
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| Size | The size of the product |
Option of a product with variants
Sizes are synchronised in "List Order" if configured in Retail Express, otherwise will be in alphanumeric order. For more information please refer to the Product Attributes article.
*Note: this option will synchronise specifically with "Size" as the label. Any changes to the label on Shopify will be reverted during the next synchronisation.
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| Colour |
The colour of the product.
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A variant with the colour set as an option
Colours are synchronised in alphanumeric order.
*Note this option will synchronise specifically with "Colour" as the label. Any changes to the label on Shopify will be reverted during the next synchronisation.
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Tax (y/n)
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If a product has been configured to incur tax on purchases.
Note: this is set within a product at the Outlet level. Whether tax is enabled/disabled will depend on the Outlet selected as the Sales Outlet within the Shopify integration settings.
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Charge taxes on this product (y/n)
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Standard pricing:
- Web sell price
- Outlet Specific Price
- Master POS Price
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The pricing from Retail Express is synchronised based on a hierarchy.
Note: Maximum Discount Rules in Retail Express apply, and will not synchronise Product Prices with a price lower than the maximum discount allowed.
The "top of the chain" is the Web Sell Price. If this field has been populated it will be synchronised as the product price. It is the "Master" that takes priority over all other prices.
If the Web Sell Price is blank, Retail Express will send the Outlet Specific Price, based on the Outlet set as the "Sales Outlet" within the Shopify Integration settings.
If there is no Outlet Specific price, the Master POS Price is used.
Note: The Web sell price and Master POS Price fields are global - when integrating with multiple Shopify stores these prices will apply to all stores.
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Price
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Original pricing:
- RRP
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The original price, and used for promotional purposes to display when a product is on sale.
Refer to the section below "Displaying Discounts" for more information on how this field works.
Depending on the Shopify theme used this can appear as a discount on the web store, however it's for display purposes only. When an order is synchronised to Retail Express the Compare At price is not utilised, and has no impact on the "Discount" total of the sale.
Note: The RRP Price field is global - when integrating with multiple Shopify stores this price will apply to all stores.
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Compare At price
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Inventory
- Available quantity
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The total count of products available for sale online. For more information on managing inventory refer to: Shopify - Managing Inventory
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Quantity
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n/a
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There's no dedicated field in Retail Express, however when the systems are connected and the products are synchronised Shopify will update the products to show "Retail Express" as the Variant Fulfillment Service.
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Variant Fulfillment Service
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Publish to Shopify (with site ticked)
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When the Publish to Shopify field is ticked the product is synchronised to Shopify and sets the Publish option to True/Available.
If the product is unpublished in Retail Express, or marked as disabled, the Published field in Shopify is set to False/Unavailable on all sales channels.
If the "Published" field is updated in Shopify manually this will not be synchronised back to Retail Express (so products can be manually unpublished on specific channels if required).
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Published
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Custom fields (Custom 1, Custom 2, Custom 3)
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These fields are empty fields that can be repurposed within Retail Express for any additional information about the product.
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Product Title (optional - must be selected in the Sync settings)
SEO Title (optional - must be selected in the Sync settings)
*Note: The custom field will need to be selected as the Product Title within the Shopify Integration settings.
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Prevent Disabling
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Used to turn off the ability to disable a product once the stock level reaches zero. For Shopify this will enable the product to be sold continuously regardless of stock level.
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Inventory setting enabled "Allow customers to purchase this product when it's out of stock"
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