The Income Report displays income received within Retail Express during a specified date and time range. The report can be filtered by the individual Outlet at which payment was received, and if using multiple registers, you can refine the report down to specific Registers.
You may choose to use the Income Report in conjunction with your End of Day Report for accounting purposes, and as a tool to assist in the investigation of discrepancies within your End of Day Cash up.
📋 Note: If your Order Total appears less than combining each sub-total amount together, check for multi-tender payments e.g. an order paid for by both Cash and Credit Card. The Order may appear multiple times within the results, however, the Order is only counted once in the total.
Running the Income Report
- Log into Retail Express
- Navigate to Reports > Finance Reports > Income Report
Tip: You can also access the report via Reports > Accounting Reports > Income Report
- Use the filters as required (see below for Detailed Information)
- Click Search
- The Results tab will be displayed
- Click the arrows to expand each section and view the invoices (only if Group and Subtotal was set to "Yes")
- Click the column headings to sort the invoices
- To export the report click the XML/CSV icons on either the report header row, or to export one Payment Method only, the individual Payment Method row
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Filters
Most of the filters are self-explanatory, however, see the detailed information below for the more advanced filtering explanations.
| Filter | Details |
| Group and Subtotal | When set to "Yes" all invoices of the same Payment Type are grouped together |
| Performed Online/Offline | Used to filter for specific transactions processed while in Offline Mode |
| Payment Date from/to |
Filters the report based on the date the payment was processed in Retail Express (including back-dated payments)
For example, if a payment entered into Retail Express on 21-02-19 was back-dated to 01-02-19, the payment would only show on the report if 01-02-19 was within the selected date range
|
| Ignore Payment Date Filters |
If ticked the Payment date from/to filters will be ignored
Tip: If this option is ticked the Ignore Entered Date Filters should be unticked (otherwise the report will be blank)
|
| Entered Date From/To |
Used to filter the actual date the payment was entered into Retail Express
For example, if a payment entered into Retail Express on 21-02-19 was back-dated to 01-02-19, the payment would only show on the report if 21-02-19 was within the selected date range
|
| Ignore Entered Date Filters |
If ticked the Entered Date from/to filters will be ignored
Tip: If this option is ticked the Ignore Payment Date Filters should be unticked (otherwise the report will be blank)
|
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