You can understand Windows 7 end-of-life implications for Retail Express to ensure continued security and system support through operating system updates. This information helps prepare for necessary technology upgrades by understanding support timelines, planning migration strategies, and ensuring retail operations remain secure and functional with modern operating systems.
Preparing for Windows 7 end-of-life involves evaluating current systems, planning upgrade timelines, and ensuring hardware compatibility with modern operating systems. When properly prepared, you can expect maintained system security through supported operating systems, continued vendor support, and reliable retail operations through updated technology infrastructure.
Windows 7 End of Life
Microsoft officially discontinued support for Windows 7 as of January 14, 2020. As the product is now "End-of-Life" Microsoft no longer offers technical assistance, software updates and most importantly, security updates. Read more about the update from Microsoft here.
In addition, Google has forced an update to Chrome that prevents Windows 7 users to be able to perform specific functions from the browser.
Upgrade Options
You may be able to keep your existing computer and upgrade the software only if your computer specifications meet the requirements. Otherwise, you may need to look at purchasing a new computer.
Back to top
Current Issues
Retail Express has provided temporary solutions below to current known compatibility issues from Windows 7, however, this is provided without warranty. These solutions should only be implemented by an experienced user or by engaging a computer technician to review your requirements prior to making any changes.
Note: The following steps should only be performed by an experienced user or Computer Technician
Unable to install/use Hardware Utility
Symptoms:
- Unable to install Hardware Utility; or
- Trying to run Hardware Utility and encountering the error "Application cannot be started. Contact the application vendor"
You will need to enable an updated TLS version on windows 7. This can be done by:
- Installing a Windows Update
- Updating the Windows Registry
Microsoft has provided detailed step-by-step instructions to implement this solution.
Back to top
Related Articles
System Updates and Configuration:
Help and Support: