You can track products returned to suppliers by accessing the Supplier Return Detail Report, which shows all merchandise sent back to vendors for credit, replacement, or warranty claims. This report helps retail operators manage supplier return processes, monitor credit recovery, and maintain accountability for damaged or defective inventory returned to manufacturers or wholesalers.
Using the Supplier Return Detail Report helps retail operators ensure supplier returns are properly credited, track warranty claim status, and maintain accurate records of goods returned for all financial and inventory accounting purposes.
The Supplier Return Detail Report provides a deeper view into the Supplier Returns created for your business e.g. if you want to find all outstanding Short Shipped items for a specific Supplier, or review Purchase Variances.
Using the Report
To access the Supplier Return Detail Report:
- Ensure your Security Profile has been enabled for access to the report
- Navigate to Reports > Stock Reports > Supplier Return Detail Report
- Use the Filters to filter the report (or leave these as default)
- Click Search
- The Results will be displayed showing all individual items matching the filters
- Click the Excel button in the top right-hand corner of the report to export the file
- Click Refresh to view the latest details
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Filters
Most of the filters are self-explanatory, however, we've listed some of the Filters below in more detail.
| Filter | Details |
| Supplier Return ID | Used to filter the report by a specific Supplier Return ID |
| Original Invoice Reference | Searches for all Supplier Returns associated with a specific Supplier Invoice Reference |
| Credit Note ID | The code generated by Retail Express when applying a Credit Note |
| Credit Note Reference | The Supplier Reference entered when applying a Credit Note |
| PLU |
Searches all Supplier Returns based on a product code. Product codes searched includes:
- Product ID
- Supplier SKU
- Supplier SKU2
- Manufacturer SKU
- Barcodes
|
| Attributes to Display |
Configure whether to display individual product attributes on the report e.g. Default attributes (Size, Colour, Season and Brand)
|
| Filter by Date |
Used in conjunction with the Date From/Date To fields, and allows you to control which Supplier Return date field you would like to filter by:
- Return Created
- Return Started
- Return Finalised
- Return Modified i.e. last modified date
- Return Item Processed
|
| Return Status |
The status of the Supplier Return (i.e. the entire document, not individual items)
|
| Return Reasons |
The Return Reason selected for individual items on a Supplier Return
|
| Return Item Status |
The status of the return for individual items on a Supplier Return
|
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Report Results
The Supplier Return Detail Report will display a list of items matching your search filters. Scroll to the right to view all of the details.
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