Free shipping is a great incentive to attract buyers to your store. To setup a free shipping service that applies to all products:
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In your Maropost Commerce control panel navigate to Shipping and select Shipping Options.
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Click Add New Shipping Option.

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Select Set My Own Pricing

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Click Free Domestic from, the simple options.

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Name your shipping option Free Shipping or similar, and add a description that customers can see. Set the availability to PO Boxes (if you can ship to PO Boxes), then move on to the Next Step.

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Review the settings, and click Complete.

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You can also change the wording of the free shipping text customers see when they select the shipping option. You can change this by navigating to Settings & Tools > All Settings & Tools. Click the Web Store tab and click Checkout Settings.
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Click on the Shipping Rules tab and here you have the option to turn off certain features at the checkout, set your default shipping options and free shipping text.

Your free shipping option will now be created for all shipping categories. If you want free shipping to only apply to certain products, you can edit the method and set a Maximum Weight, remove Shipping Categories, or turn off certain user groups.
Apply Free Shipping to Specific Products
The above steps will make free shipping available to all products. If you only want some products to include free shipping you need to create a new shipping category with the free shipping option in it, and assign the shipping category to products. The steps to do this are:
- Remove free shipping from the default and dangerous goods shipping categories.
- Create a new shipping category called free shipping
- Add free shipping and any other paid shipping options (e.g. express, registered) to this category.
- Assign this shipping category to products that you want to offer free shipping.
More information can be found in the add a shipping category documentation.