Please Note: Maropost Commerce Cloud POS is not available outside of Australia and New Zealand.
Shift closures (sometimes referred to as Register Closures) are an important business process that are typically performed at least once a day. Shift closures allow you to compare the payments you have receipted during that shift with the payment amounts you are expecting.
Overview
When you first log in to Maropost POS, you will be asked to Open the Register. From this point on, all sales created on the register will linked with that shift. When you perform the shift closure, you will count the payments you have received from that register, and record the totals you have counted. This will be compared to the expected totals for each payment type and highlight any differences which will allow to investigate any discrepancies.
This will depend very much on your business and the processes that you choose. Some businesses perform shift closures once a day, whilst others perform the closures based on the shifts of their staff members.
Please Note: Your register must be online to perform a shift closure, and you need to make sure all of your orders have synchronised with Maropost before you can start the process.
Starting the shift closure process
From the side menu, tap the Close Register button. You will now see a screen indicating that the register is currently open, and you will also see when the register was opened. When you are ready to proceed, tap the Close Register button. If you are not ready to close the register just yet, tap the back button in the top left corner.
Please Note: You can only close a shift whilst your register is online, and only after your orders have completed synchronising.
Cash floats and card processing terminals
Before recording payments, we recommend setting aside your cash float and leaving it in your cash drawer.
If you are closing the shift at the end of the day, you might also consider completing your card processing terminal’s end of day procedure.
Recording payments
Please Note: If you have a cash float for your register, be sure to set it aside before counting your cash.
You will see a listing of the payment methods your register supports, as well as the totals the Maropost POS is expecting. Once you have counted the amounts you have received, you need to enter these values into the Counted column.
Maropost POS will calculate the difference between the amount you have entered and the amount that Maropost POS was expecting. This can be helpful for quickly making sure you have accounted for all the takings during the shift.
Once you are ready, tap the Close Shift button and your shift will be closed.
Reviewing Closure Reports
Shift closure reports can be reviewed from the reporting portfolio of your Maropost Commerce control panel. To access these reports, click on the Reports section on the side menu, and navigate down to the Maropost POS section.
Click on the Register Shifts report, and you will be able to view any closures that have been recorded in your system, as well as any shifts that are currently still in progress. You can filter the reports by outlet, register name or date.
To view more details about the closure, click on the Shift ID or the Time Opened.
You will now be able to review totals recorded for each payment method that you support with your register.