Knowledge Base

Neto By Maropost

Add a Discount / Coupon

If you're looking for the three simple discount coupons (percentage off, free shipping, and free gift) you will find them in this article. There are 3 parts to a discount coupon:

Naming & Visibility

To create a discount and add the basic details:

In your Maropost Commerce control panel navigate to Marketing > Discounts / Coupons.
If you don’t have any discounts setup, click Create A New Discount. If you do have discounts already, click Add Discount in the bottom right hand corner.
Click Create New Discount. For information on how to add one of the three simple discounts see this article.
Enter a Title that customers will see in the cart and checkout, and a Discount Key to identify the discount in the database. Set the discount to Active, and optionally add a Subtitle as well.

Discount Rules

The discount rules let you define the criteria the customer's order must meet to qualify for the , along with what kind of discount you will give them. To create discount rules:

In the discount rules, select the Condition(s) that must be met for the discount to apply. For example, if you select Coupon Code and click Add. Enter in the code that customers must enter into the checkout page to receive the discount. Each condition is covered in more depth, along with adding multiple conditions, in the table below. Once complete, click Done.

Condition	Description	Example Use
Cart quantity	Used to specify how many products are required for a discount	Buy any five items and get 10% off
Category	Products in this category will have the discount applied	20% of all snowboard apparel
Coupon code	Create a coupon code for customers to use in checkout to receive a discount	5% off with the coupon code 5%OFF
Customer username	This discount will apply if the customer’s username matches the one entered	10% off coupon for your 1,000th customer
Kit component quantity	Used to specify how many pieces of a kit are required before the discount will apply	Buy 4 different flavours, and get a 5th free
Order subtotal	The total of the order before shipping costs have been added	Free shipping when you spend $100 or more
Shipping subtotal	The total of the shipping costs	Don’t pay more than $50 shipping on any order
Product	Discount applies to a specific product SKU.	10% off Google Home Mini
Product dropship supplier	This requires products purchased from a specific dropship supplier to qualify for the discount.	10% off all Fragrance Net products.
Shipping category	The trigger requires that products belong to the shipping category specified in the value	Free shipping for all small letters
Shipping option	Mandates which shipping services are permitted for the discount to apply	$5 off when you pickup in store
User group	The customer buying your products belongs to the specified price group	10% off for wholesale customers

Next, select the Discount(s) you want to offer to your customers. For example, to set free shipping, choose Shipping Cost Cap and click Add. Enter $0 as the maximum shipping cost and click Done. All the types of discounts are explained in further detail in the table below.

Discount	Description	Example Use
Product discount	Reduce the cost of a product(s) on an order	5% off the Samsung Note 8 when you spend $100 or more.
Category discount	Reduce the cost of products in a specific category	20% of all snowboard apparel
Free product	Give a free product that you specify (cannot be a gift voucher; use reward program instead).	Free oil filter when you buy 12 litres of performance oil
Order subtotal discount	Take a dollar or percentage off the order subtotal (not incl. shipping)	10% off when you spend $100 or more
Shipping discount	Take a dollar or percentage off the shipping costs	Free shipping when you spend $50 or more
Product cost cap	Set an upper limit for the cost of a product(s) on the order. Use this with a product or category discount and the Max Qty Allowed field to make a buy X amount for $Y.	Pay a maximum of $50 on Adidas sneakers when you buy 2 or more pairs.
Shipping cost cap	Set an upper limit for the cost of shipping on the order	Don’t pay more than $20 for postage with the coupon CHEAPSHIPPING

Click the See advanced options link beneath each rule to deactivate the rule, set the sort order, or minimum order amount for the rule.

Additional Rules

Additional rules let you set limits on the discount offer. To add additional rules to your discount:

Select Additional rules that you want to apply to the discount. For example, set the start and end date for a stocktake sale so that it finishes on June 30th at midnight. See the table below for options in the additional rules and advanced options available.

Additional rule	Description
Use start and end dates	Toggle this setting to configure a start and end date for your promotion. It won’t be live until the start date, and will automatically end on the end date.
Sort order	Set the order conditions and discounts are applied when using multiple discounts and conditions. This is important if you want to add in exclusion conditions (e.g. Category is not Sale Items) so that they take priority over any others.
Exclude products already on sale	Products that are on sale won’t be eligible for this discount.
Usage Policy	Choose if coupons can be used once per customer or multiple times. Note that one time usage will only be enforced if the customer logs in, otherwise the usage can't be tracked.
Max discount allowed	Set a maximum dollar amount that the discount won’t exceed.
Use alongside other promotions	Choose if products that are already on promotion will be eligible for the discount.
Automatically apply discount	Set this to yes if you didn’t include a condition for a coupon code. You can also set it to yes if you want anyone to get the discount, even if they don’t have the code.
Max repeats	Caps the amount of times the discount can be applied.
Max quantity allowed	On product discounts this will limit how many products will be discounted.

Turn on the Pop-up and enter a message to let customers know they have qualified for a discount.
Click Save.

Your discount is now created.

Tip: We recommend testing your discount to make sure it functions as expected, so that customers will receive the discount only when you want them to.