Knowledge Base

Neto By Maropost

Set up SmartrMail

This add-on was built by SmartrMail

For support with this add-on contact SmartrMail.

SmartrMail Overview

SmartrMail is an email marketing application tool that automatically sends personalised shopping-related emails and integrates directly with Neto.
Different customer groups can be identified by categories such as:

Email engagement
Order recency
Purchase history
Date/day added to your list
Total orders
Total spend

Targeted emails can then be sent to a different cross sections of customers in your email list, including:

new sign ups
valued customers
inactive subscribers and
customers who have purchased specific items.

Features:

Automatically send personalised, curated product emails
Compose email newsletter five times faster with in-app product lookup.
Automate welcome emails, win-back campaigns, cross-sell recommendations etc.

Set up SmartrMail

In your Maropost Commerce control panel click on Addons.
Find the SmartrMail addon and click the Install button.
Confirm by clicking Install again.

SmartrMail will now be installed and linked to your Maropost Commerce control panel. To access SmartrMail, navigate to Marketing > Email Marketing.

Turn off Abandoned Cart Emails in Maropost Commerce

SmartrMail can handle abandoned cart emails automatically using the Abandoned Cart Saver add-on. This add-on needs to be installed, with the Send abandoned cart customer email setting inactive.

Please Note: If this add-on is installed already, you will still need to follow these steps to ensure Maropost Commerce is not sending abandoned cart emails.

In your Maropost Commerce control panel, click the Addons link from the menu.
Click on the Marketing link within the Add-on Store menu.
Click the Install button beneath the Abandoned Cart Saver option.

Please Note: If you already have this module installed, continue to the next step.
Clear the Send abandoned cart customer email checkbox to ensure Smartr Mail sends emails and not Maropost Commerce.
Click the Install button.