Service and rates tables form up a part of the shipping matrix, to determine the postage costs a customer pays to receive their order. Costs can vary depending on the zones serviced, and the shipping option settings.
In this Article
Add a Rate Table
To create your own rates table:
In your Neto control panel navigate to Settings & Tools > Shipping.
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Select Shipping Services & Rates and click Add New.
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Populate your rate fields using the table below:
Field Name | Field Description |
|---|
Name | The name of the shipping option that appears in your order tracking emails. |
Charge Type | Determines how you will charge for shipping. See the table below for more information. |
Status | Toggles the rate table as active or inactive. |
Internal Description | The name of the shipping option that appears in your order tracking emails. |
Tracking URL | The tracking URL is emailed to the customer on dispatch of their goods so they can check the status of their delivery. |
Cubic weight modifier | How many kilograms equal 1 cubic meter (determined by your carrier)? |
Packaging allowance % or kg | Buffer to the calculated order weight with which shipping charges are calculated (not visible to the customer). |
Packaging allowance is added when generating shipping consignments | Use this setting to ignore the packaging allowance when creating a consignment. |
Fuel levy % or $ | The percentage or dollar value added here will increase the system-calculated shipping rates by this value (not visible to the customer). |
Handling cost | The value added here will increase the system-calculated shipping rates by this value (not visible to the customer). |
Maximum Length | The upper size that your carrier will ship (determined by your carrier). |
Minimum Charge | The minimum that will be charged for this shipping option regardless of the rates defined |
Maximum Charge | The maximum that will be charged for this shipping option regardless of the rates defined |
GST | Checking Prices Are GST Inclusive will tell the system not to add GST to the shipping cost. |
Ship To PO Box | This will tell the system that this shipping option is available to PO box addresses. |
Ignore the Physical Weight Of Products | Selecting this will mean that only cubic weight is used. |
Round Up To Nearest kg | This will tell the system to round all order weights up to the nearest kg. |
eBay Carrier Code | Used for tracking codes on eBay orders. |
Click the Save button.
Select the zones the rates apply to and click Add Zones. This will populate the zone fields.
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Add the rate that you wish to charge for each zone, then Save And Close.
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Edit a Rate Table
Existing rate tables can be edited to change the delivery costs and other fields. To edit a rate table:
In your Neto control panel navigate to Settings & Tools > Shipping.
Click on Shipping services and rates.
Click on the rate table you want to edit.
Consult the table above to make changes to your fields. You can also add or remove zones, or change the rates for individual zones..
When complete, click the Save button.
Import Rates
Shipping rates can also be imported into Neto in a CSV file. To import your rates:
In your Neto control panel navigate to Settings & Tools > Shipping.
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Click on Shipping Services & Rates.
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In the top right corner, click the Add New button.
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Enter a Name, set the Status to Active, and Charge Type to Weight/Cubic. Cubic Weight Modifier, Ship to PO Box, Tracking URL, and Fuel Levy % will be provided by your carrier. When done, click the Save button.
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Scroll down the page and select Export Shipping Rate Table as .CSV File to download and open the template.
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Populate this file with the rates from your carrier. Back in Neto, select Import Zones and Rates .CSV File [+], then Choose File to upload your rates.
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You’ll be given a preview of the rates. Check and confirm the data is correct, then Save.
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Charge Types
You can charge for shipping in the following ways:
Charge Type | Description |
|---|
Fixed Rate By Product (Standard) | Charge fixed shipping rates on an item-by-item basis. Only used when you have defined a set express or standard shipping price for individual items in your inventory table. |
Fixed Rate By Carton | Charge fixed shipping rates based on set quantities. |
Fixed Rate By Item Qty | Charge fixed shipping rates based on the item quantities and customer's location. |
Fixed Rate By InvoiceTotal | Charge fixed shipping rates based on the invoice total and the customer's location. |
Fixed Rate By Item Total | Charge fixed shipping rates based on the total value of specific items on an order and the customer's location. |
Third Party Shipping Rate | Uses the third-party hosted calculator to calculate shipping totals based on the weight/ cubic dimensions of the order. |
Flat Rate | Charge a flat shipping rate to specified locations regardless of the order total or items on order. |
Weight / Cubic | Charge for shipping based on the calculated order weight, cubic dimensions, and customer location. |
Tracking URLs
The shipping tracking URLs for popular carriers are: