| Error - The Variation Theme field contains an invalid value: XXX. To correct this error, choose from the valid set of values. | Some Amazon fields only allow specific values. | To correct this error, choose from the valid set of values. Amazon expects specific values; the “i” icon next to the field in Maropost Commerce will show you the fields available to the category. |
| Error - SKU XYZ123, Missing Attributes brand. SKU XYZ123 doesn’t match any ASINs. Make sure that all standard product ids (such as UPC, ISBN, EAN, or JAN codes) are correct. To create a new ASIN, include the following attributes: brand. Feed ID: 0. | The product you’re trying to register doesn’t have a valid identifier. | Need to register an item with a valid GTIN |
| A value is required in the “price” field because there are values in dependent fields.: [sale-price = “0.01”], [sale-start-date = “2018-11-07”], [sale-end-date = “2018-11-08”]. | Amazon requires a valid price for your offer/listing. | The price field mapped for your listing price does not have a value and the fallback price is not set (check Amazon Australia > Settings > Pricing). |
| Error - A value is required for the “Manufacturer Part Number” field. | A mapped field is blank on your product. | This can refer to many fields not just “Manufacturer Part Number”. If you’ve mapped this field, the field on your products cannot be blank. |
| Error - The Additional Features field contains an invalid value: XXX The value exceeds the maximum number of characters allowed: 500 | Amazon has specific character limits for some fields. | If you have a text field (including HTML tags) that exceed the field’s character limit, the listing process will fail. Check that you haven’t mapped the product description to the wrong field. |
| The Height/Length/Width field contains an invalid value: X.XXX. The value “X.XXX” has more than the maximum number of decimal places allowed: 2. | Numerical values in Amazon can have a maximum of 2 decimal places. | Turn on Rounding setting in Amazon Australia > Settings or adjust the value to be compliant with Amazon. e.g. update field to be “0.26” |
| Error - The value you provided for “product-id” (xxxxxxxxxxxxx) is not a valid product-id. Please provide a valid ASIN, UPC, EAN or ISBN. | This usually occurs when the identifier doesn’t match the value (e.g. A UPC with 13 digits) | Check that the Product ID type under the Core section of the Field Mapping page matches the Product Identifier you are using on the listing. For example, if your field mapping is set to UPC, check that the product identifier is a valid 12 digit barcode. |
| Warning - A value is missing from one or more required fields in this group.: [Item Display Weight = "0.42"], [Item Display Weight Unit Of Measure = null]. | Measurements are either not mapped, or are mapped but their values are empty. | Map the measurement fields. If they're already mapped, add the missing product dimensions (length, height, width, weight) to the product and save. |
| Error - SKU xxxxx, Missing Attributes product_type. SKU xxxxx doesn't match any ASINs. Make sure that all standard product ids (such as UPC, ISBN, EAN, or JAN codes) are correct. To create a new ASIN, include the following attributes: product_type. | The product type is determined by the category that you want to list a product in. When the product type is missing, it generally means that the category of that product in Maropost Commerce is not mapped to an Amazon category. | Ensure the category of the product is mapped in your Amazon category mapping. |
Error - A value is missing from one or more required columns from this group: [Parentage = "parent"], [Variation Theme = null].
A value is required in the "Variation Theme" field because there are values in dependent fields.: [Parentage = "child"], [Relationship Type = "Variation"]. | This product is a variation product. To list variation products on Amazon you need to specify a Variation Theme on both the parent and child products. | Create a custom product field for the variation theme, add the theme to each variation product and map it in the Amazon field mapping. More information can be found here. |
| Error - SKU xxx, Missing Attributes product_type. SKU xxx doesn't match any ASINs. Make sure that all standard product ids (such as UPC, ISBN, EAN, or JAN codes) are correct. To create a new ASIN, include the following attributes: product_type. Feed ID: 0. For more troubleshooting help, see http://sellercentral.amazon.com.au/gp/errorcode/200692370 | This error usually means that no category mapping was found at all for this product. It can because no category is assigned to the product in Maropost Commerce, or because none of the categories assigned to this product in Maropost Commerce are mapped to an Amazon category. | Check that the product has a category assigned to it that is used for Amazon mapping. If it is, check the Amazon > Category Mapping to ensure the Maropost Commerce category is mapped to an Amazon category. |
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Error - SKU does not match any ASIN and the product data provided is not eligible for ASIN creation.
Error - You are using UPCs, EANs, ISBNs, ASINs, or JAN codes that do not match the products you are trying to list. Using incorrect UPCs, EANs, ISBNs, ASINs or JAN codes is prohibited and it can result in your ASIN creation privileges being suspended or permanently removed. Please ensure you are always using the appropriate UPC, EAN, ISBN, ASIN or JAN code when listing a product.
| Amazon is rejecting the barcode supplied for this product. Typically, the reason is that it is not a valid or a registered barcode, but only Amazon will be able to confirm this. | Please double-check the barcode on the product packaging matches the product in Maropost Commerce, and if you believe that it is correct, please contact Amazon for further assistance. |
| Error - The Product Description field contains an invalid value | Description cannot be more than 2,000 characters, or contain ASCII 1 characters (e.g. ©, ℗, ®, ™) | Reduce the length of your product description to under 2,000 characters, and remove any unsupported characters. |
| Error - SKU xxxx, Missing Attributes standard_product_id. SKU xxxx doesn't match any ASINs. Make sure that all standard product ids (such as UPC, ISBN, EAN, or JAN codes) are correct. To create a new ASIN, include the following attributes: standard_product_id. | No barcode (GTIN) is provided at all or the one provided is invalid. Amazon cannot associate the offer with an existing catalogue item (ASIN), or create a new one. | Check the product has a valid barcode entered, and that it is mapped correctly. |
| The SKU data provided conflicts with the Amazon catalog. The standard_product_id value(s) provided correspond to the ASIN XXXXXXXX, but some information contradicts with the Amazon catalog. The following are the attribute value(s) that are conflicting: XXXXXXXXXXXXXXXXXX. If your product is this ASIN, then modify your data to reflect the Amazon catalog values. Else, check your value(s) for standard_product_id are correct. | Amazon product data differs from your product for the GTIN you're provided. | Enter the ASIN in the UPC/EAN field and try lsiting again. |
| This SKU is not in the Amazon catalog. If you are receiving this message after submitting a multi-marketplace inventory file and the designated marketplace for this error is different than the marketplace in which you submitted your file, this error is an indication that the Detail page for this item does not exist in the designated marketplace. Amazon is attempting to create the Detail Page for this item on your behalf. If successful, your listing will be created in the designated marketplace within 48 hours | This occurs when there isn't a valid product identifier. | Check your Amazon settings to ensure the product identifier is mapped or set to automaticallly detected. Check the product to ensure a valid UPC is entered in the mapped field. |
| InvalidInput - Invalid request parameters | Card information needs to be updated in Amazon Seller central and/or Seller ID is incorrect and/or the Amazon seller account is disabled. |
Log into your Seller Central account and make sure the card details are correct and not expired.
Check your Amazon Account is still active by going to Seller Central, then Settings > Account Info.
If this is all correct but you are still experiencing the error, you can re-authenticate through the Amazon Settings page in Maropost Commerce Cloud Control Panel.
Finally, contact Amazon for assistance with your account.
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