Knowledge Base

Neto By Maropost

Layby and Pay Later in Point of Sale (POS)

Please Note: Maropost Commerce Cloud POS is not available outside of Australia and New Zealand.

Maropost Commerce Cloud POS has the ability to create layby orders for your customers. You can take an initial payment, set a payment due date, and take incremental payments all through your POS register.

Please Note: This article requires the Layby For POS add-on, which can be installed from the Addons menu in your control panel.

Create a Layby/Pay Later Order

From your POS dashboard, add products to the sale and tap Pay Now.
At the tip of the payment page are terms you can select. Choose Layby or Pay Later.

Tip: If staff don't see the Pay Later option edit their permission group.
Add the customer details to the sale by entering their information to the fields, or search for an existing customer.
Choose the date the layby needs to be fully paid by. Pay later orders don't have a due date.
Enter an initial payment amount the customer is making on their layby or pay later order. Layby's have a minimum initial payment of $1.
Process the initial payment as you would any other purchase.
Select Complete Sale. Layby orders will appear in your Maropost Commerce control panel as On Hold (pay later orders will be New), but you can change the status before finalising the sale. You can now print or email the customer receipt.

Tip: Layby terms can be added to your receipts through your control panel, under Point of Sale > Receipt Customisation.
Tap Complete Sale and the layby order will be created.

Take a Layby/Pay Later Payment

Payments for an existing layby can be processed through any of your POS registers, it doesn't have to be the one that originally created the order.

From your POS dashboard, tap the main menu, and select Sales History.
Open the order by tapping it from the list. You can also use the search filters in the top right corner of the page to help you locate the specific layby or pay later order.
The pop-up window displays the details of the sale. Tap Add Payment.
Select the amount the customer is paying and tap Complete Sale.
Process the payment as you would any other purchase, and print/email an updated receipt.
When the final payment is made, the order status will be updated to Completed (dispatched in your Maropost Commerce control panel). Layby customers can now take their purchase.

Cancel a Layby

If you need to cancel a layby it must be done through the control panel interface. The process is the same as cancelling other orders, so please refer to this article.

Layby Permissions

Staff can be given or denied access to layby and pay later functions through their permissions. To edit staff permissions:

In your Maropost Commerce control panel navigate to Settings & tools > All settings & tools.
Click on the Staff Permission Groups link.
Click on the permission group you want to edit.
Click the Sales Channels tab.
Click the POS tab.
Toggle the permission to your desired option and click Save & Close.

Sales Order Filters

To keep track of current layby orders we recommend a custom sales order filter. All layby orders will have a status of On Hold, and the sales channel of Maropost POS.