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To install the Bulk Split Orders add-on:
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In your Maropost Commerce control panel select the Addons menu.
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In the order management section, locate the Bulk Split Orders add-on and click the Install button.
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Confirm by clicking the Install button in the po-up window.
Once activated, the menu option Split Orders will appear under the Orders menu in the control panel. The report will list orders where some of the product in the order are out of stock:
You can split these orders into two separate orders, one with products that are in stock and the second with product where they are out of stock. The order with the out of stock products will have the status of Backorder Approved. You will find these orders under Sales orders > Backorder approved.
A credit will be applied to the first order for the value of the products that are out of stock. This credit will be applied to the second order.