This add-on was built by Maropost
Add-ons and Integrations built in-house by Maropost are documented and supported by our customer service team. If you're having issues with this integration, let us know!
Shipping label and manifests for this carrier requires the Neto Commerce Ship add-on. If you have not activated this paid add-on in your control panel, navigate to the add-on store and select install on the Neto Commerce Ship add-on tile.
Set up StarTrack Shipping
Tip: Neto by Maropost partners can set this up for you. Visit the job request portal for a quote.
- In your Neto control panel navigate to Shipping > Shipping Options.
- Select Add New Shipping Option.
- Select Set Up Shipping Carrier Based Pricing, and in the pop-up box click I Have This Info, Continue Setup.
- Select StarTrack and click the Next Step button.
- Carrier Account Name
- StarTrack API account number
- StarTrack API key
- StarTrack API password
- Pickup address details
Enter your:
Click Next Step once complete.
- Choose which services you want to offer. Click Show All Services to see a full list. Click Next Step once complete.
- Name your shipping services and give them a description. This information will be visible to customers on your website. Once complete, move on to the Next Step.
- Set if the shipping options should Show To Customers And Staff or Show To Staff Only (for creating orders manually). You can also configure if delivery to PO Boxes is available. Once complete, move on to the Next Step. To set different options for each service, click the Apply Visibility And PO Box Delivery Settings For Selected Services box.
- You can now add a Discount Incentive when a customer orders a certain amount. These are optional, set them if you wish and then move on to the Next Step.
- Choose which type of printer you will use to print shipping labels, and click Next Step.
- Review your settings. You can still make any changes by going back to the relevant section. If you’re happy with the configuration, select Complete.
- Complete the Shipping Carrier Label Setup form and Maropost staff will configure your labels as a free service.
For all carrier shipping options we also recommend setting backup rates in case the carrier’s API suffers an outage.