Maropost Commerce’s approved partners provide professional support, advice and services. When you contract a partner to do work for you, they often need access to your control panel or site template files via SFTP.
To grant access to your control panel and/or site template files via SFTP for an approved Maropost Commerce partner:
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Complete the request partner access form (login required)
Tip: If you’re having trouble logging in to view the form, refer to the
troubleshooting guide. If you still can’t access the form, email us written confirmation from the primary email address on your account.
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Upon submission, the request is reviewed by the Maropost Commerce partner team and approved if the relevant verification criteria are met.
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Once approved, notification will be sent to you and the partner via email.
Please Note: Requests are processed between 9am-5pm, Mon-Fri, and are normally completed within 1 business day. Our team can check who has existing partner access to your site, as well as revoke access if no longer needed.