This add-on was built by Podium.
Visit add-on website
For support with this add-on, contact Podium.
Overview
Through the power of text, Podium enables businesses to win more customers, improve operational efficiency, and deliver better experiences with communication tools designed to drive critical interactions across the customer lifecycle.
From capturing a Webchat online to having a two-way conversation over text to collecting a review on Google, Podium makes it simple all from one consolidated platform.
By integrating Podium with Maropost Commerce Cloud, you can reduce manual data entry through automatically syncing contact information, keep customers notified about order status changes and drive your reputation online with automated Google review invitations.
Benefits & Feature List:
-
Seamlessly import & sync customer contact data into Podium.
-
Automate SMS Google Review invitations after orders have been dispatched to build your online reputation and improve SEO.
-
Automatically Send SMS Order Confirmation, Click & Collect, and Dispatch Notifications on order status changes to keep customers up to date.
Install and Set up the Podium Add-on
Please Note: You will require a separate account with Podium to use the Podium add-on with your Maropost webstore. If you do not already have a Podium account, visit the
Podium website and set up an account.
To set up the Podium add-on in your Maropost Commerce webstore:
-
Go to the Podium website and log in to your account.
-
Click the Connect Maropost button or visit the Podium App Marketplace to connect.
-
Set up the SMS triggers you wish to use.