Knowledge Base

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Set up Staff Permission Groups

You can apply permission groups to allow control over the level of access that each user has in your Maropost Commerce control panel. This can be useful for only allowing your sales team to create orders but not apply discounts, or only allowing your warehouse staff to process orders, not modify them.

Once your permission groups have been set, each user can be assigned to the relevant group to modify their access.

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Default Permission Groups Explained

There are five default permission groups already set up in Maropost Commerce (seven if you use Maropost Commerce Cloud Point-of-Sale). The permissions for these user groups are based on popular settings and can be customised to suit your business needs.

API User - Can access the API but not access the control panel. Assign this to users and developers who access data from Maropost Commerce through a different application.
Admin User - Full access to all areas of the control panel and API. Assign this to business administrators and owners.
Sales User - Can enter and edit orders, apply payments and manage customers only.
Warehouse User - Can pick, pack and dispatch orders. Assign this permission group to warehouse users.
Dropship Warehouse User - Can pick, pack and dispatch orders. This user can only view and dispatch order lines in their assigned warehouse.
Cashier User - Can process a sale/return and manage customers in POS and through the control panel. This user may or may not have access to applying maximum discounts. Assign this permission group to instore cashiers.
Store Manager - Can process a sale/return and manage customers in POS and through the control panel. This user may or may not have access to applying maximum discounts. Assign this permission group to instore managers.

Set up a new Staff Permission Group

In your Maropost Commerce control panel navigate to Setup & Tools > All settings & tools.
Click on the Staff User Accounts & Permissions tab from the left-hand side and click Staff Permission Groups.
Click the Add New button in the top right corner.
Enter a Name, Description and set a Permission Group Role that closely matches the purpose of this group. You can now browse the different tabs and allow or deny permissions suited to the role you’ve created.

Edit Permissions

In your Maropost Commerce control panel navigate to Setup & Tools > All settings & tools.
Click on the Staff User Accounts & Permissions tab from the left-hand side and click Staff Permission Groups.
Edit the particular group you want to change the permissions on. Using the tabs, select the areas of the system you wish to provide or deny access for.
Click the Save Changes button.

Example Permission Groups

When you create a new permission group, it’s more often than not going to be for a specific role in your business. Below are some sample permission groups you might need.

Role	Business Requirement	Permissions
Accountant	An internal or external bookkeeper needs to access accounting integration and returns information.	Accounting integrations, inventory, reports, export data, view orders, RMAs and refunds.
Designer	An internal or external designer is making tweaks to your website them or print documents.	Web store sales channel, website templates, email templates, menus, ad campaigns and email marketing.