Custom Order Labels allow merchants to create and classify unique labels for specific order workflows. This enables them to undertake particular tasks on custom-tagged orders, thereby helping them manage such order requests and communicate their statuses with customers in an efficient manner.
Creating a Custom Order Label
Follow the steps shown below to create a new order label:
- To create unique order labels, you must visit Settings & Tools from the Navigation panel and select All Settings & Tools.
- Under the Settings & Tools page, click on Order Labels.
- From the order labels page, click on Add new label to create a new one, or you can select any of the existing labels to modify their names.
- Enter a suitable label name within the given field and click on Save & Close.
You’ve created a new label that can be assigned to your order workflow.
Assigning Custom Order Labels
View the steps shown below to understand how to assign labels to an order:
- Once you’ve created your custom order labels, visit the orders section from the Navigation panel via Sales Order » View Orders.
- You can select the orders one by one from the Label dropdown while assigning labels to an order. Additionally, you can filter orders that have a custom label for your convenience.
- Otherwise, you can select the checkboxes next to the order IDs and use the Bulk Action functionality to assign the labels in one go.
- You can assign only one custom label per order.
- The custom order label does not replace the existing order fulfillment status. It's instead added alongside it.
- Orders with a custom label will not be displayed when filtering order lists using the default order statuses. This helps to exclude orders with a default standard status from a custom one.
- Orders filtered with a custom label typically don't display "Cancelled" or "Dispatched" orders, as they normally don't require any actions from the merchant's standpoint.
Display Custom Labels to Customers
You can check our Neto by Maropost documentation, Add Custom Order Label Support, which explains how to modify your theme templates to display custom labels on your customer-facing webstore.
Exciting New Feature Alert!
We're thrilled to introduce this latest enhancement to your Neto experience! Your insights are invaluable as we continue refining this feature. Have ideas to make it even better? We'd love to hear from you—use this
https://survey.hsforms.com/2NlzSY7qTTFmxvXS7yL6K-grp8ms
link to share your feedback with our team.