You can improve warehouse operational efficiency by creating dedicated Pick'n Pack staff accounts with zone-specific assignments that optimize picker workflows and reduce unnecessary warehouse travel. This structured approach to warehouse user management enables you to align staff capabilities with physical warehouse layout, helping streamline order fulfillment processes and improve overall warehouse productivity.
Assigning staff to specific warehouse zones helps ensure pickers focus on orders within their designated areas, reducing cross-warehouse movement and improving fulfillment speed. This zone-based assignment approach typically enhances warehouse resource utilization and provides better operational visibility into which staff members are handling specific warehouse sections.
Create Staff Accounts for Pick’n Pack
Any existing staff member can be given access to Maropost Commerce Pick’n Pack, or you can create dedicated accounts for your warehouse pickers.
To create a new user with access to Pick’n Pack:
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In your Maropost Commerce control panel navigate to Settings & Tools > Staff Users.
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Click the Add User button in the top right hand corner.

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In the user details section, enter the staff member’s:
- Username
- First Name
- Last Name
- Email
- Password
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Set the User Permission Group to Warehouse User, and Default Warehouse to the warehouse your staff user will be working.
Assign Staff to Warehouse Pick Zones
If you have pick zones setup in your warehouse and on your products, you can also assign your staff user to specific locations. Say you’ve assigned a staff member to Zones A and B, and there have five orders to fulfil. Out of those five orders, three of them are in Zones A, and B and the remainder are in zones Y and Z in the warehouse.
Pick’n Pack will instruct your staff to pick the orders in their assigned areas (zones A and
, and prevents unnecessary travel back and forth from one side of the warehouse to the other, creating a more efficient workplace.
Please Note: Before you assign zones to users, you must ensure pick zones are setup in your products.
To assign staff to specific zones:
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In your Maropost Commerce control panel navigate to Settings & Tools > Staff Users.
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Select the user you wish to assign pick zones to.
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Click on the Picking Zones tab and select Add Picking Zone(s).
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Select the zones your staff users will be working from and click Save & Close.

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