Knowledge Base

Tip: Use the FTP import option when you have to import a large number of contacts. To learn more, see Using FTP Import.

Setting Up SFTP Access

Follow the steps to set up the SFTP Access:

1. Click your user name in the top-right corner of the application, and from the drop-down menu, select Settings.
2. On the Settings page, in the Connections section, click SFTP Access.
3. On the SFTP Access page, you can find the details needed to set up the access.

4. Enter the login credentials in any FTP client that you chose to use.

Once you’ve logged in, you’ll notice that your default root FTP folder is 'Uploads'. From this root folder, you can create any sub-folders and place your data files there.

Note:

• Marketing Cloud supports any text file with a .csv or .txt file extension.
• Your file can use either a comma, tab, colon, or semicolon as the field delimiter.
• The first row of the file must be the header row.