New compliance guidelines require the collection of Business Registration Numbers (BRNs) for all Toll-Free Verification (TFV) requests. These updated requirements are being implemented industry-wide to meet regulatory standards.
Implementation Timeline
The new BRN requirements are rolling out in two phases:
- September 30, 2025: Customers can begin including their BRNs in new TVF submissions.
- January 2026: Business Registration Numbers become mandatory for all new toll-free verification submissions.
New Compliance Fields
To meet the updated guidelines, three additional fields will be required in toll-free verification submissions:
- Business Registration Number: The official registration number issued by your government authority.
- Business Registration Type: The category of your company's registration number. Examples include EIN or CBN.
- Business Registration Country: The ISO 3166-1 Alpha-2 country code (such as US for the United States or CA for Canada).
For more information about other countries’ Alpha-2 codes, please visit the ISO Online Browsing Platform, select Country codes, and click Search.
Compliance Requirements by Location
What counts as an acceptable registration number depends on where your business is registered. See the requirements for your region below.
US Businesses
Provide your IRS-issued Employer Identification Number (EIN).
If you do not have an EIN issued by the IRS, for example, if you’re a business with no employees, then mark Entity Type as “Sole Proprietor”; submissions will go through a manual exemption process.
Note: It will require an extended processing time, and there’s no guarantee of approval.
Non-US Businesses
Provide the official business registration number from your local/national business authority. While required documents will vary by country, please ensure you can provide a document that shows:
- Your legal business name
- A valid business registration number
- The name of the issuing authority (for example, Companies House in the UK, Corporations Canada, and so on)