How do I access the Partner Portal?
Where can I access the stores that I created in the portal?
- From the partner portal, navigate to Partner Tools > View Store.
- Clicking on the relevant store link will log you into the webstore's control panel.
Can I add more users to the portal?
If you require multiple staff users to access to their own account within the Partner Portal, send a request to our Support team and include the following details:
- First and Last Name
- Job Title
- Email Address
- Phone Number
Whilst they will have their own account, every user will have access to all stores and cases.
My referral forgot to use my referral link - is there a way that this can be linked?
The referral link is the only way that the referrals can be tracked, therefore it's important that you use this link in all promotions.
To change your contact details, please contact the Maropost Commerce Cloud Accounts team.
My stores are missing from the portal, how do I get them to show?
If you believe there are stores that you created within the Partner Portal are missing, please contact our Support team with a list of the stores to investigate.