Linkly Troubleshooting > Passwords / Printer options
This guide is for the use of Troubleshooting Linkly
Including:
- Getting the banks username and password (including merchant and terminal ID)
- Changing the Auto Print Receipt checkbox and Cut Receipt checkbox
- If the Linkly GUI interface (Green C) not printing Settlements/Logons
! ATTENTION ! IT IS VERY IMPORTANT TO DELETE THESE BATCH SCRIPTS FROM THE CLIENTS COMPUTER, THESE SCRIPTS CAN BE EDITED AND COULD CAUSE DAMAGE IF A UNWANTED USER EDITS OR ADJUSTS VALUES WITHIN THE SCRIPT (SHIFT + DELETE > DELETE PERMANENTLY)
! UPDATE ! These SCRIPTS now DELETE THEMSELVES!!
If the batch scripts get stuck at any point in time > EG: Linkly client is stopping.....
And will not continue, click inside the console and press 'any key', this should continue the script.
All Scripts close automatically
These Scripts restart the Linkly Service, please wait for Linkly to turn green after running through the Adjust Linkly Printer.bat and Linkly add GUI print.bat
Due to a new Update of Linkly software --
The Username and Password script may not work -- due to Linkly now encrypting the password within the registry
Get the Username and Password for Bank from Linkly
- This will show the credentials of
- IDENT > USERNAME
- PASSWORD
- MERCHANT ID (if needed > mainly for bank / Fiserv)
- TERMINAL ID (if needed > mainly for bank / Fiserv)
- Check the Server GUI from the Linkly Software if it contains a Username and Password in the server tab
- If the Ident field contains 'EFTSRV1'
- the Server is using the Internal Pinpad's 3g/4g network and won't need the password, even if the password field has a password inside (most likely empty).
- You won't need the script for this if the field is 'EFTSRV1'
- Run the script provided called 'Get EFT pass.bat'
- Reference the Picture below to understand what value belong to which Registry request
- Ident REG_SZ = IDENT (USERNAME)
- PWORD REG_SZ = PASSWORD
- MERCHANTID REG_SZ = MERCHANT ID
- TERMINALID REG_SZ = TERMINAL ID
- The Batch Script will close automatically
- ! IMPORTANT ! Delete file after
Change Auto Print, Always Cut and Printer selection feature (without running through the Linkly setup config)
When you First execute the script, it will display the current values of the
- Current Printer Name
- Auto Print receipt option
- Cut Receipt option
0x1 = value of 1 which == CHECKED in Checkbox
0x0 = value of 0 which == UN-CHECKED in Checkbox
- Drop the Adjust Linkly Printer.bat script into the PC
- Open script it will first ask 'Do you want to change the Printer NPT is the internal EFTPOS printer (Y/N)?' this will change the name of the printer, pressing 'y' will say yes to change printer name -- pressing 'n' will continue to the next step and keep the same printer name
- If you want to change the printer name, copy the exact name of the printer and type exactly into the batch script
- The next stage will ask 'Do you want to make changes to the Linkly Printer Override POS options? Y/N' this will continue to the checkboxes of the Auto print and the Auto cut feature during the Linkly wizard config
- The next stage will ask 'Enable Override POS AutoPrint (Linkly always prints)? Y(0x1)/N(0x0)' this will change the checkbox of the Auto print feature during the Linkly wizard config
- If you want the Checkbox > checked > Press 'y'
- If you want the Checkbox > unchecked > Press 'n'
- The next stage will ask 'Do you want to change Cut Receipt' this will change the checkbox of the Auto print feature during the Linkly wizard config
- If you want the Checkbox > checked > Press 'y'
- If you want the Checkbox > unchecked > Press 'n'
- Reference picture below for the Y/N selection
- Once the script is done, it will restart the Linkly client so the Green C will disappear and reappear Yellow > Wait until it turns Green again.
- The Batch Script will close automatically
- ! IMPORTANT ! This Script will prompt you for deletion
If the Linkly GUI (Green C) doesn't print from the GUI > Settlement / Logon
- Run the 'Linkly add GUI print.bat', this will adjust the values
- Once the script is done, it will restart the Linkly client so the Green C will disappear and reappear Yellow > Wait until it turns Green again.
- Test to ensure the script works
- The Batch Script will close automatically
- ! IMPORTANT ! Delete file after