Offline POS fails to uninstall
If Offline POS fails to uninstall or gets stuck during the uninstall process and error messages occur, the following steps should help to uninstall correctly.
This guide also helps to use straight away when uninstalling the Offline POS with or without errors/taking a long time, this will reduce heavily the amount of time to uninstall.
By following the original steps from Offline POS Troubleshooting
If this error messages appear during uninstall do NOT press Retry
press Cancel and continue
The following steps should fix the issue
- Open Task Manager and END TASK for :
REX.Offline.UpdateService (32 bit)
REX.Offline.PosService (32 bit)
End all tasks that start with 'REX.Offline'
- Press Retry or proceed to uninstall Offline POS
- Offline POS should uninstall correctly with a finish button
- Press Okay if messages appear during the uninstall
