Internal - Generating an SSL certificate (CSR key)
To generate a CSR:
- Log onto WHM for the appropriate server
- To find out if you?re on the correct server, view the accounts under the ?List Accounts? section
- In the ?SSL? section open ?Generate an SSL Certificate and Signing Request?
- Leave the Key Size as ?2,048? and continue to the next section
- Enter the following sections as per the form from the client:
- Domain
- City
- State (full spelling e.g. Queensland, not QLD)
- Country
- Company Name
- Press Create
- Copy the information into the email macro in zendesk and send to the client
To install a certificate:
- Click on List Accounts
- Click the CPanel icon
- Open the SSL/TLS Manager
- Paste the certificate in the box above
- Press Save
- Repeat for the Intermediate certificate
- If the install is greyed out, the site hasn?t been pushed live and the URL doesn?t match what?s on the account.