Warehouses represent the physical locations where your inventory is stored and fulfilled from. Setting up Locations allows you to track stock accurately, connect inventory to sales channels, and support efficient order fulfilment.
By defining accurate locations, you can ensure stock is tracked correctly, orders are fulfilled from the right location, and sales channels are properly connected to physical inventory.
Accessing Locations
To manage Locations in your store:
Go to Settings → Locations
This opens the Locations page, where you can view and manage all warehouse locations configured for your account.
Understanding the Locations Dashboard
The Locations dashboard provides a centralised view of all warehouse locations configured for your account. It helps you quickly understand how each warehouse is connected to sales channels, and when details were last updated.
On the Warehouses page, you’ll see a list of all existing warehouses with the following details:
- Location Name – The name used to identify the warehouse
- Address – The physical location of the warehouse
- Connected Sales Channels – Sales channels linked to the Location for fulfillment
- Updated At – The last time the Location details were modified
- Actions – Use the three-dot menu to manage individual Location records
This view helps you quickly understand how inventory locations are set up and which sales channels they support.
Creating a New Location
To add a new Location, click New Location on the top-right of the page.
The Create Location panel will open.
Enter the following details:
- Location Name – A clear, identifiable name for the location
- Phone – Contact number associated with the Location
- Country – Select the country where the Location is located
- Address 1 – Search and select the Location address using the location lookup
- Address 2 (optional) – Additional address details if required
- State and City – Select the relevant state and city
- Postal Code – Postal or ZIP code for the location
- Company (optional) – Company name associated with the Location
- Once all required details are entered, click Save.
- Once you save the details, you will see a notification confirming successful Location creation.
- The Location is now created and available for inventory allocation and fulfilment workflows.
Add Sales Channels to a Location
Once a Location is created, you can connect it to one or more sales channels to control where inventory from that warehouse is available.
To add sales channels to a Location:
- Click the three-dot (⋮) Actions menu next to the Location.
- Select Add sales channels.
- In the dropdown, select one or more sales channels from the list.
- Click Save to apply the changes.
After saving, the selected sales channels will be linked to the Location, allowing inventory from this location to be used for orders coming through those channels.
You can update or change these associations at any time using the same action menu.