Note: To know the maximum number of sending domains you are eligible for, refer to your pricing plan.
Managing Sending Domains
In Navigation, go to SETTINGS, and select Email to go to the Email Settings page. On the SENDING DOMAINS tab of the Email Settings page, you can create and manage your sending domains.
For each domain added as a sending domain, the following actions are available:
- Delete (available for both verified and unverified domains): Use this option to remove the sending domain from your account.
- Verify (available for unverified domains): Use this option to go to the verification page where you can perform the verification steps for the domain.
- Share (available for verified domains)
- Unshare (available for verified domains)
Setting Up Sending Domains
Setting up a functioning sending domain requires that you complete the following processes:
- Adding a domain
- Verifying the domain
Adding a Domain
To add a domain as sending domain, do the following:
- in Navigation, go to SETTINGS and select Email.
- On the Email Settings page, in the SENDING DOMAINS tab, click the ADD A DOMAIN button.
- In the Add a Sending Domain dialog box, enter the domain URL.
Note: If you intend to set up a custom return path for your domain (DMARC alignment), you mustn't use your website domain as your sending domain.
- Click ADD. The domain is added with the status as Unverified.
Verifying the Domain
After you add a domain, you must verify the domain before you can use it to send emails. The following verifications are required: DKIM and SPF. The following verification is optional: DMARC Alignment.
Once the required verifications are done, the domain is shown as Verified and is ready to be used.
DKIM
(Required)
DKIM (DomainKeys Identified Mail) helps the email receiver to check if the email was sent from the authorized domain.
Do the following to complete the DKIM verification:
- Go to your domain’s DNS records. Then, in the DNS settings, add a record with TXT as the record type.
- In the JetSend application, go to the Sending Domains Settings page (from the actions menu, select Verify).
- Scroll down to the DKIM section.
- Copy the Hostname from the DKIM section in JetSend and paste it into the TXT record of your DNS setting.
- Copy the Value from the DKIM section in JetSend and paste it into the TXT record of your DNS setting.
- Finally, click VERIFY DKIM RECORD.
SPF
(Required)
The Sender Policy Framework (SPF) defines a standard for validating an email message sent from an authorized mail server to detect forgery and to prevent spam.
Do the following to complete the SPF verification:
- Go to your domain’s DNS records. Then, in the DNS settings, add a record with CNAME as the record type.
- In the JetSend application, go to the Sending Domains Settings page (from the actions menu, select Verify).
- Scroll down to the SPF section.
- Copy the Hostname from the SPF section in JetSend and paste it into the TXT record of your DNS setting.
- Copy the Value from the SPF section in JetSend and paste it into the TXT record of your DNS setting.
- Finally, Click VERIFY SPF RECORD.
DMARC Alignment
(Optional but Recommended)
A Return-Path is a hidden email header that indicates the address to which the bounces and other email feedback are to be sent. One of the many tasks the DMARC system does is to check for alignment between sender name and return-path name. So, a custom Return-Path that aligns with your sending domain helps you achieve full DMARC alignment. To learn more about how JetSend supports DMARC alignment, see DMARC Alignment.
Do the following:
- Go to your domain’s DNS records. Then, in the DNS settings, add a record with CNAME as the record type.
- In the JetSend application, go to the Sending Domains Settings page (from the actions menu, select Verify).
- Scroll down to the DMARC section. Then, enable the DMARC Alignment toggle.
- Copy the Hostname from JetSend and paste it into the Label or Host field of the DNS record.
- If you want strict alignment, you can directly copy the displayed Hostname.
- If you want relaxed alignment, then select the checkbox and you'll be able to enter a custom return path. You must then copy this Hostname.
- Copy the CNAME value from JetSend and paste it into the Destination or Target field of the DNS record.
- Finally, click VERIFY DMARC RECORD.
