Connect with other Neto users, share knowledge, and get help from the community
Meet your new all-access login experience: Maropost Identity. It is a unified login portal that provides you access to various Maropost products and services through Single Sign-On (SSO). Launched on June 26, 2025, Maropost Identity will, in the future, replace your current login. The legacy login will keep working until…
Can the new Custom Order Labels be accessed and updated via the API ?
Hey, looking for anyone that can help and check and rectify our shipping setup. Something is causing a significant amount of local addresses not to be identified and the customer is receiving a note that we can not ship to their address. We're New Zealand based, only shipping integration we have is with GoSweetSpot.…
I have blurred images on my category thumbnails, i have tried using different sized images different downloadeds such as PNG and Jpeg. I currenmty have 200x200 pxl in png and i have even used images off my website that are clear. It has been an issue for a while now and I cant seem to fix it :( Any assistance would be much…
Recently noticed the error below when manually revising a product listing to ebay. Error 38: Your application encountered an error. This request is missing required value in input tag <ShippingService>. (####) Cannot revise eBay Listing #### on eBay. Further checking shows that even automated revisions were failing because…
Gift voucher recipient emails do not feature an image of the gift voucher sent, it's only a small image icon with the gift card name, which is not linked to click through to a full image. How to set up so they see a full image and the email actually looks like a gift?
I want our CSOs to be able to view product details in _cpanel but not edit them. The following permissions enable viewing: See item cost in product manager See item price in product manager But unfortunately also enable editing/updating through the string grid of these values. Cheers, John
We would like customers to be able to add credit/reduce unpaid/ (even pay against outstanding invoices) at POS. At the moment, we can add credit to a customers' account in _cpanel to reduce their unpaid balance, and customers can settle outstanding invoices online through My Account, but there's no way to add credit/reduce…
Amazon Easy Ship has been commonly used now in Australia so I think Neto should start adjust the settings to enable or adjust how these orders are handled within Neto.
I am trying to have a list of the latest arrivals to the website. Using the sample code for “%new_arrivals” as shown in https://developers.maropost.com/documentation/neto-designer-documentation/b-se-tag-library/function-tags/list-content-and-products/new_arrivals/ [%new_arrivals template:'' limit:'2'%] [%param *header%]…
I have just noticed that the Country of Origin and the HS code we have on the product page is NOT reflected in eParcel shipping docs generated by Neto when you dispatch, they all have the same HS/COO regardless of whats defined on the product pageNever been an issue in the past as all our order to the US have been under…
It looks like you're new here. Sign in or register to get started.