Best Of

Suppliers area needs an upgrade offering more features

I would like the ability to store more info in the Suppliers area. For example to enter multiple contact information for say our sales rep, account manager, accounts person etc.

Some suppliers we deal with have different brand managers for different brands all coming from one supplier for example.

I realise this would be a big project

neilblundy

5

Automate a REFER A FRIEND discount code & reward

If NETO is serious about helping us to increase our sales, we need a robust refer-a-friend program that is automated and easy to use for customers. E.g. Customer receives a personalised link for social/email/text that can be used to send to their friends. If their friend purchases using their code/link, both customers receive their reward automatically to their account. E.g. $10 for you, $10 for your friend.

Refer-a-Friend programs are a cost effective way to increase sales when you have a base of loyal repeat clients. This would be a game changer for NETO customers.

This program should link with email apps that NETO are currently associated with to enable follow up emails to be automated too.

Megan Bowden

5

Add a Pay Now Button on Invoices

Please make paying invoices easier. Customers should have the ability to click through a link or button on their invoice to Pay Now like they do with Xero and other invoicing apps.

Heide

6

Make Edit Order Available via API

I would like to see this seemingly simple extension of the API added please. We have built custom integration via the API for many extension features however cannot edit orders. This is quite limiting, same reason we can't edit quotes via API either. We would like to create a "split kit" feature where by we split a kit code down to it's components so we can realease the stock of the components available in stock and backorder the remainder however can't do this via a button click function as we can't edit the order via the API. Please add this urgently to the road map. This would be a great feature directly in Neto to extend the CPanel for all users. To otherwise do this is a manual and labour intensive process.

Trent Bellbird

13

Find Customers by Using Their Mobile Numbers

This was an idea put forwarded by another company but now it seems this great idea hasn't been migrated to your new system yet from NETO to Maropost.

It would be really helpful if we can find a customer's data by using their mobile numbers.

SUPPORT

13

Fix Rewards Progranm so that It actually generates Sales

The neto rewards program sends a rewards coupon (with value based on the sale amount set by the mertchant). It sends an auto email notification to buyer . (Which has now had the bug fixed) to advise the correct value of the coupon and expiry date (set by merchant).

Its a perfect opportunity for marketing and customer follow up contact however neither Neto nor Smartr mail have the second part of the idea in place too allow a series of email follow up. Like "You havent claimed, yet what about this...", then "Your points are still available try this" and "hey your rewards points expire in 7 days.. wanna spend em?"

This kind of follow up on a captive prospect is the most important thing you can do in online sales but Neto don't seem to even understand that?

Opera

8

Promotional Price start date

In the Retail Express main tab it would be great to have a promotional price start date tab as well as the current expiry tab that is available.

Why: We wish to preprogram sale starting dates in advance.

I realise we can do this using the Pricing tab but this requires a mass upload. It would be much quicker and simpler for configurable products to do it from the main tab.

neilblundy

6

Margin calculator

Margin calculator in POS so Store can easily see what margins are on individual products and see how much they can discount a particular item. Customers often come in and ask for a discount, so this would be an easy way (when products are showing in POS) to see how much each item can be discounted easily and quickly as the customer is normally at the checkout. Quicky check prices for customer See if discount can be applied Apply it easily at checkout level and process payment

Deactivated Member

12

Improve site speed - Allow WebP images to be uploaded to Advertising Campaigns

Neto is slow. Site speed is a huge issue. Neto has just announced an improvement to site speed by allowing webP images to be used. However it turns out only product images can be uploaded in the webP format. What's needed to improve loading front-end pages is allowing webP image format for Advertising Campaigns. This is where it really counts - it affects load time of the home and category pages. Anything else Neto can do to improve site speed would help.

Heide

5

Subtotal of Items Scanned in POS

A subtotal of items scanned into the POS would make life much easier for retail staff so they can do a quick count when processing large item orders. This would ensure nothing is accidentally missed.

Jemma

13