Best Of

Having the ability to quickly drag into position variants in the order you wish them to appear on the website front end would improve the functionality of the product interface.

Can you please look into splitting order lines to fulfill from locations with stock.

EG. a customer orders 3 of the same SKU but there are 2 in the main Warehouse and 1 in a secondary warehouse, Split the order line to have 2 fulfilled from the main warehouse and 1 fulfilled from the secondary instead of sending a picker to pick all 3 from the main warehouse.

At the moment, warehouse team have to mark Gift Voucher orders as "dispatched". This process is incredibly frustrating and should be automated for gift voucher products which is an off the shelf app/function of Neto.

Neto maintains a 'Cost Price (Excl Tax)' field for each product including kits/bundles. This value is what Neto uses to calculate Margin when creating a quote. This has always been a static figure, so if the cost of kit components changed you would need to recalculate the new kit cost and change the figure. With advanced inventory turned on it is no longer possible update this field, even manually. Therefor the Margin calculations is likely to be incorrect. I would like to see this field updated dynamically or frequently to reflect the cost of the components that make it up.

Would be helpful to be able to send communication via SMS as well as email. A lot of emails go to junk mail.

In Vend we would be able to put 1 product in as positive, and 1 as negative. Was excellent for use in kits where 1 item would be removed and replaced with something else. SOmeone returning the wrong size didn't have to wait around while we entered a negative for the returning item/s and a positive for what was being taken. Was easy and simple to do a refund or exchange or pay the difference.

In the end, if there isn't a good experience for a customer, what's the point.

But another point, staff don't make the mistake of exchanging to save time, and not do the work later to keep stock accurate and thereby, the website.

I know I can have multiple options for Gift Vouchers, I have 20,30,40,50,60,70,80,90,100... however, I don't want to have many more. Can we have an option where the user chooses their own value? $125 for example, or $500. I am aware that in the POS the staff member can alter the value, but I'm referring to the website.

I'd like to be able to have a couple more order status that we can customise with our own labels. That way we can sort out and group orders more effectively.

Nearly 1000 ideas and not one mentions making Neto loading front-end webpages faster.

Time to First Byte (TTFB) on Neto powered sites is painfully slow - should this task get enough votes; Neto please look into optimisations.

Slow sites have been proven, time and time again, to lower conversion results. Google also use site speed as a ranking factor which could give non-Neto businesses a competitive advantage if their site loads quicker.