Add different segmentation options inside journeys

Abrao Coelho

Today, the only way to choose paths inside journeys is by selecting segments.

So if I want to differentiate a path based on a tag that a subscriber has I need to create a segment with that tag and then select the segment.

The same goes for if I want to segment by product purchased. And everything else, really.

So my entire database grows out of proportion because, for every single point of data that I have and want to use, I need to create a segment.

It doesn't make sense to create a tag "Joined Product X Promotion" and then create a segment "Segment - Tagged with Product X Promotion". And then create another segment "Segment - Bought Product X" — especially if I already have that information provided via API.

So, at least, we should be able to use these elements with the journey's flow:

• Segments (we could use this to combine multiple data points)

• Tags

• Custom fields

• Events (such as a purchase)

Manny Ju

A valid idea at least for Tags and custom field values. I can see that they might be considered for the Case filter and the Yes/No filter. However, we must carefully consider against possible performance impact.