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We’ve previously looked at the shipping availability options that you can use within Neto (see here). However, setting shipping availability may not be the correct choice for every shipping option you offer. You may simply want to set a customer’s expectation of the shipping method’s ETA. Providing ETAs to customers helps…
My customer selected Local Pickup so paid no shipping. They live overseas and subsequently paid for shipping. How do I edit the order or create a new no-cost order so it exports to the shipping service?
Has anyone had any success with Sendle Unlimited Satchels or Pouches. We have the Sendle integration working perfectly fine and its great but when creating a consignment there is no way I can see to select the "Unlimited Satchel", or the new "Sendle Pouch". It keeps creating the consignment as a 'box' and in turn we are…
Whether it’s to back up your data, transfer product information to your drop shippers, or analyse the data in a specialist application, you need to be able to export your data. However, the more data you have, the longer it can take to compile and export. When working with browser-based systems such as Neto, this can lead…
i have many product images, how to rearrange the order of the product images?
My pickslips list the products in random order. I would like to sort this product list by their location. I have tried changing "sortby" on the template from pick_zone to location, and location_bin but neither work. Am I missing something? We use multiple warehouses, so I don't appear to be able to use pick_zone as seems…
I have set up the feed but need help with errors and shipping
I am thinking of creating a custom shipping category and naming it as the 'brand' and that way if an item from that shipping category is added to checkout for an international order the customer will not be able to checkout. There is quite alot of products though anyway to do this in bulk?
Trading can be stressful in an eCommerce environment. While your store is always available, customers can place an order any time of the day or night, any day of the year. Most retailers (and shipping carriers) can’t be available the same way. This can make it difficult to offer shipping services such as next-day delivery,…
At some point, you’ll need to cancel an order from a customer. This can be for a variety of reasons, whether it’s at the customer’s request or you’re unable to fulfill that order. Before you proceed, you need to consider whether to cancel the order or if you need to issue a Return Merchandise Authorisation (RMA). What…
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