Best Of

In light of recent data breaches, we would like to see the feature for MFA to be enabled optionally for the customer through the "my account" page during setup.

Allow for upload of videos in the gallery, not just pictures.

I would love to be able to see if a customer has ordered before on the Orders page. Simply adding a column with the number of times the customer has purchased would be awesome. At the moment I have to click on the customer's name, which opens a new tab and then click on history at the top of the new page to see if this is their first order or if they have ordered before. I do this a lot, as I find it very interesting.

When searching for a cross-sell or upsell product we see every product we've ever had in the search results - including discontinued inactive products. Would prefer to only see active products in the list. Also would like to optionally exclude product variations from the search

The ability to edit the Purchase Order template via a custom printdoc template does not exist at present. Could we please have the option of customising the purchase order layout similar to how we customise invoices and pick slips etc vis printdocs in FTP. Ideally, we would like to also customise the purchase order prefix, currently set to "PO-#####" to just be "P-#####"

currently the system dated back order invoices as the date that it was put on back order. I believe that it should be the date that the back order being processed.

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With current Covid situation, sometimes stocks do not come till months later and having the original date of the back order is very confusing to our customers.

We are a wholesale business with retail stores as customers. With our old site (which wasn't on Neto) they liked to stay logged in to the site all day, gradually adding items to cart, checking stock levels & pricing etc). With Neto however, they get automatically logged out after a short time & have to log back in again, which they find annoying.

Options to solve this problem are a) making the max logged-in session time customisable per site (currently it is not) and b) a 'Keep me logged in' feature that customers can tick as they log in.

Having the ability to quickly drag into position variants in the order you wish them to appear on the website front end would improve the functionality of the product interface.

Can you please look into splitting order lines to fulfill from locations with stock.

EG. a customer orders 3 of the same SKU but there are 2 in the main Warehouse and 1 in a secondary warehouse, Split the order line to have 2 fulfilled from the main warehouse and 1 fulfilled from the secondary instead of sending a picker to pick all 3 from the main warehouse.

At the moment, warehouse team have to mark Gift Voucher orders as "dispatched". This process is incredibly frustrating and should be automated for gift voucher products which is an off the shelf app/function of Neto.