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Meet your new all-access login experience: Maropost Identity. It is a unified login portal that provides you access to various Maropost products and services through Single Sign-On (SSO). Launched on June 26, 2025, Maropost Identity will, in the future, replace your current login. The legacy login will keep working until…
I have not found a way to create staging website and also not found any SFTP details in admin.
I am trying to have a list of the latest arrivals to the website. Using the sample code for “%new_arrivals” as shown in https://developers.maropost.com/documentation/neto-designer-documentation/b-se-tag-library/function-tags/list-content-and-products/new_arrivals/ [%new_arrivals template:'' limit:'2'%] [%param *header%]…
What is Maropost / Neto doing with the new Tariff payments required by the USA? Australia Post wants businesses to implement the ZONOS payment system for duty payments at source before we ship. That means we need to add various duties and Zonos handling fees that will differ depending on Country of Origin of the goods. We…
I have just noticed that the Country of Origin and the HS code we have on the product page is NOT reflected in eParcel shipping docs generated by Neto when you dispatch, they all have the same HS/COO regardless of whats defined on the product pageNever been an issue in the past as all our order to the US have been under…
As much as we all hate dealing with returns, they're part of the job — and the process really needs to be simple and efficient. Right now, there's no feature in Neto to generate a return postage label that can be sent to the customer. If the business wants to cover return shipping, we have to jump into AusPost or another…
Some of our freight options are limited to loyalty members should be filtered out of the GetShippingQuoteAPI results. @Pranay Shinde can you please add this parameter to the API endpoint please?
The standard of support over the last few months has been about as bad as it's possible to be. Every ticket just leads to greater frustration, replies seem designed only to annoy or deflect, and it takes them forever to give a non-sensical, ignorant, or just plain irrelevant reply. AI is obviously being used to generate…
Could you please stop switching support/knowledge base systems every few years. Hitting brick walls because of broken links or missing images in descriptions is getting tiresome.
Ok, I've been using Neto for 7 years and I'm redoing the website as the business has changed and I need to redo all the shipping. It was never set up properly so I need to properly do it. The documentation is more opaque than half the electronics stuff I work with and everything is so difficult to understand. Basically, I…
Why did my Neto system skip an online order number? EG went from N127 to N129.
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