Import eBay vehicle compatibility categories

Hi Commerce Cloud team,

We want to update eBay vehicle compatibility so we have to choose Import eBay Vehicle Compatibility Categories and click Continue. Then shows eBay Category Tree but does not show any category for selection by dropdown. Please fix this issue ASAP.

Thanks.

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Deactivated Member

Hi Nadeem. Welcome to the Community.

Parts Compatibility can be assigned to products in the same way as product categories. Please follow the instructions for adding a product to a product category, remembering to select Parts Compatibility instead of Product Category.

Please take a look at the following help article for more details on eBay Vehicle Parts Compatibility:

https://galaxy.maropost.com/s/article/ebay-vehicle-parts-compatibility

I hope this helps. Let me know if you have any more questions.

Nadeem Muneer

Hi Commerce Cloud team,

We have assigned vehicle compatibility till 2021 already but we want to update with the current 2023. So we have not assigned a problem.

Thanks. eBay Vehicle Compatibility tree

Deactivated Member

Hi Nadeem,

Apologies for the issue you're facing. I suggest you reach out to support to get help with updating the vehicle compatibility for your listings. It is possible that there may be a bug in the system preventing you from selecting the appropriate category for your listings.

Our support team will be able to investigate the issue and escalate it to the relevant team to fix it if it is a potential bug. They will also be able to guide you on the correct steps to update your eBay vehicle compatibility for 2023.

I have also updated them from my side to look into this matter.

Thank you for bringing this issue to our attention. I appreciate your patience.