Client Name: Teryn
Account Name:- LSS IssabelDePrice
Account ID:- 601
Issue:- The client's main concern is that the END option available on the contact show page changes the status of a contact to "Paused" instead of "Finished".
As per the client, this is misleading and the END option should entirely end the journey for the contact. The client also mentioned that this is the case with multiple contacts and since those contacts are still present within the journey, he is not able to suppress the journey in the email campaigns as the contacts would get suppressed as well.
Ticket IDs:- 1748323, 1748494