Does enabling preordering products disable the back in stock notification e-mails?

Matthew Hamilton (491)

I've noticed that enabling preordering removes the notify me buttons. I think they could still be useful. Doing some testing I wasn't receiving any notification e-mails after running the notify_me_reminder process and the email I entered wasn't in the View Out Of Stock Notifications Report either. So I wonder if they are disabled when preorders are enabled? I can't seem to find much documentation on this.

Deactivated Member

Hi Matthew. Apologies we couldn't reply you earlier.

 

Have you reached out to the Maropost Support team with this issue? If not then I would recommend you contact our Support Team, as they'll be able to help you out on this.

 

The below mentioned articles might also help you understand better:

• https://galaxy.maropost.com/s/article/add-and-manage-products#8
• https://galaxy.maropost.com/s/article/video-maropost-commerce-quicktip-preorder-products

 

I hope this helps. Feel free to reply back with any other queries.