How do I remove delivery estimates on the checkout page.

How do I remove the delivery estimates on the check out page for shipping options. I can't seem to find a template file for it probably because of the managed checkout. The estimates are always wrong and confusing customers. I can't add them to the shipping rates because it's using an API to get the rates, the API provides estimates but Neto seems to ignore them.

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Erik Merkley

Correct, you can't edit the managed checkout, it is no longer template driven.

Which shipping API are you using? It seems like that's the fundamental problem. Are the estimates just too short, or completely invalid?

I can't find any settings to actually disable the delivery estimates. I think you'll have to figure out what is wrong with the shipping API.

As a drastic workaround, you can enter a full rates table and your own delivery estimates. I go to the trouble of doing this for Australia Post to make the shipping calculations faster.

Matthew Hamilton (491)

We are using OpenFreight all the estimates are 1 day, given that most carriers take consignments to a depot for sorting and sending to local delivery depots or agents this in most case takes at least a day, so is extremely optimistic.

I've noticed the Sendle API has this issue too, seems only the Australia Post API comes up with useful delivery estimates.

Entering full rates tables isn't practical because I have many and they change frequently, the carriers are also stingy giving them out in the first place.

Erik Merkley

Ok, I think you should contact support. Your OpenFreight integration is either out of date or misconfigured. Looks fixable given that it's working in my setup.