We should be able to customise the template of the printable Gift Voucher receipts at POS. I can customise the email, but can't customise the printable template.
If a customer returns an item for a refund and we create an RMA we need to manually reverse or delete the rewards they received on the order. it would be great to have a box option of deleting rewards received for any refunded item.
Crypto is rapidly becoming mainstream and stores are beginning to accept various Crypto payments. Neil Patel wrote of this recently: How to Accept Bitcoin and Other Crypto Payments On Your Website (neilpatel.com) Would be great to have an add-in available to provide this option.
i know Neto uses salesforce for support. so why cant salesforce and other CRM's also be connectable by the native API's as a B2B user this really needs updating rather then using 3rd party apps to make a clunky connection
We've had a number of circumstances where customers for various valid reasons have requested a refund for a gift voucher order and we've issued an RMA for the payment. This means that the voucher itself needs to be cancelled so it can't be used any more but marking the voucher inactive in the vouchers screen doesn't…
There's no way of knowing if Neto has replied to any of my ideas without checking each one
With strong passwords and even 2FA it seems unnecessary to force password updates every 90 days. It would be good to have an option to disable this or at least extend the frequency of forced password updates
the dispute process needs to be changed to modernize the websites considering the big push for online. the word dispute needs to go. in it's place a normal 3 step return/exchange process goes in. Step 1 - login to account Step 2 - select return/exchange (possibly currently dispute) Step 3 - select order Step 4 - select…
Just as I can print a put away report showing pick zone data for a received purchase order, I need the same for returns. Ideally, this pick zone data could be found on the 'Items Returned to Stock' tab of the 'Returns, Refunds and Credits Summary' report from which it could be printed.
Hi, Pick N Pack adds multiple line items for the same SKU if they are part of different kits. This causes a lot of room for error for pickers. There should be an option to have these consolidated on 1 line item so there is one pick qty only per SKU.
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