As a marketer, an amazing way to build a relationship with your audience is to send them messaging on their birthday should those users provide their birth date. While today, segment rules seem to allow for exact date matching, but there is no way to match a month/day of a date in the past. Example. Contact has a date of…
Currently, when you "End" a journey in the Customer Engagement Journey section of the contact screen, it actually only pauses the journey. This is confusing. There also is no way to truly end a journey (status: Finished) without creating a workaround within the journey. I would like to be able to have a contact finish a…
Right now, if I selected a custom field, I only have the opportunity to select "is equal" or "is not equal" prior to the tag details. For example, one of my custom fields is State. If I wanted to create a segment with a high number of states, I find that I reach the max amount of lines or rules that segments currently will…
Within the contact record, there is a toggle for the global DNM list. Adding toggle to contact record to add/remove contacts to branded DNM will make contact management much easier and possible to be done from one location within the platform.
The setting up of a campaign in the new UI is cumbersome, especially for quick tests. Currently you have to go through each step to get the the end where you can test the email. Can you move Spam check to after the testing is complete?
I would like to get an average open rate and an average click rate per contact of my list. This data does already exist (read https://support.maropost.com/hc/en-us/articles/360042519413-View-a-Contact-Overview) but we can't export it. * In the menu AUDIENCE click on "Contacts". * Click on the icon "View contact" to open…
Before the new UI we had the ability to filter by month. The calendar would show on the X axis past 6 months. You could then easily see a cumulative for each month. The only way to see monthly volume now is to export a custom report. Each dot in the graph would be a month.
Sometimes segments use multiple rules which are similar to each other. It would be great to have an ability to duplicate the segment rules.
As a Marketer who uses 3rd party systems for Customer Data Storage and analysis, as well as other tools for Marketing Activities (IE SMS tools like Attentive), without direct integrations with these tools built by either Maropost or the 3rd party, it would be great to use existing Data Journey too, and the FTP Upload step,…
Currently, the data integration between MMC and MCC is unidirectional. This means that, whenever any linked field is changed in MCC, every linked field in MMC is overwritten (including subscription status). This has the potential to subscribe customers to an email list from which they have previously unsubscribed (which is…
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